Public Feedback

I went to the Texas Department of Public Safety on Huebner Rd. to renew my license.

I took my elder friend to the South Austin Driver License Office. Linda helped process my friend in a quick and efficient manner.

I had an amazingly positive appointment with Cynthia Juarez. I'm a new resident, didn't know what to expect from the employees, and I was nervous.

This woman was exceptionally helpful in navigating the process to get my driver license back after over 20 years.

I had a terrible mess happen to my car. I was in the Walmart neighborhood parking lot when my transmission cable broke.

I must say this young lady was extremely helpful and dedicated to help me and others with our driver license needs. She was working alone that day and went above and beyond to help all.

Last week we traveled from Houston to Hallettsville, TX where we also have a ranch to renew my husband's driver license and were so impressed with Cindy whose office is in the Lavaca Coun

I had an appointment at the El Paso Gateway location at 2 pm. I was served by an agent named Lewis A. This gentleman was outstanding.

Christine is so sweet. I liked her. She is calm, helpful, patient, and it was a very nice experience. I'm happy that I got Christine on the phone.

My son and I went to the Caldwell location to get her permit around 1:30 pm. Already stressed to the max as this was our fourth attempt to get his permit and your staff was amazing.

Nathan is at the South Austin Driver License Office. I took my elder friend to the office and he could not have been kinder.

I’d like to leave an awesome review for Evelyn Garcia.

I appreciate her kindness and helping me with this; it gets confusing to me. You helped me out tremendously. If more people in the world were like you, it would be great.

April was by far the best help today processing all my paperwork in a timely manner and being in an upbeat and positive mood. Thank you so much. Very respectful and professional.

What a pleasant surprise getting my Texas license at the McKinney office. From start to finish everything went so fast. Everyone was so helpful and friendly.

I want to commend Tim McBride for assisting me installing a new radar unit, modify shelf for storing long guns and moving fire extinguisher on my new assigned Tahoe.

I was having one of those days where I was hair brained and not prepared when taking my son to get his driver license driving test.

I had setup an appointment for my license renewal at McKinney DPS assisted by Bonnie. She was so polite, took care of my renewal and so helpful overall.

Huge thanks to Diana Krauss Thompson for providing excellent customer service. She took the time to hear me out.

I took my mother up to the Carrollton Mega Center yesterday so she, at age 94, could surrender her driver license and apply for a Texas ID card.

I just wanted to share that I had a wonderful experience at the Wichita Falls Driver License Office getting my lost driver license replaced.

I am pleased to inform you that your two employees at your Lockhart office have provided exceptional customer service.

A customer had some amazing things to say about his interaction over the phone with Israel. He was very frustrated and said the whole time Israel was professional and empathetic.

I would like to thank the person who helped me renew my CDL license at the office in Gonzales. I made an appointment online and arrived about 15 minutes early.

 I would like to say Michelle is the best lady I have talked to. She helped me out so much.