Public Feedback

Leah Harris

Leah did a wonderful job…been working on my issue since out of prison and have been given the runaround. She really took care of me.

Tanesia Carroll

I wanted to commend Tanesia Carroll of your Grand Prairie location. She provided outstanding service as we processed my son's driver license application.

Debra Vahrenkamp & Janet Winkelmann

I wanted to inform you of the excellent work done by Janet and Debbie at the DPS Hillsboro office for not only me, but of every customer that came in while I was there.

Jennifer Nadeau

I had the pleasure of applying for a first-time Texas driver license at the 1600 W Loop DL Office in San Angelo.

Nicole Gumbs

I went to the Fort Hood driver license office to get my 87-year-old mother-in-law a state ID/driver license.

Sheila Bunch

I had an appointment at the DPS office at 6121 N. Lamar in Austin to replace my CA driver license with a TX license.

Lois Thomas

I visited the DPS office in Wallisville office with my daughter to get her permit.

Laura Molina

Laura was extremely helpful and sweet. She gave us options on what info we could give for my son’s school records. She was very patient as we tried to pull up his grades and attendance.

Sheila Glaze

I accompanied my 92-year-old friend to Dallas S. Mega Center to turn in her license and get a picture ID. Sheila Glaze waited on us. What a kind, patient human being.

Nerissa Bell

I was in the Plano office renewing my driver license. While I was waiting my turn, I overheard Ms. Bell interacting with a very difficult customer.

Kathy Stallings

Ms. Stalling helped me to renew my driver license. She was professional and efficient as well as warm and friendly.

Phyllis McFarland

We certainly appreciated Ms. McFarland helping us with how to set up an appointment. Her one on one made the whole experience a pleasant experience.

Sherrie Garza

Sherrie assisted me at the Big Spring Tx DPS driver license office. I wanted to complement Sherry on her friendly professional customer service.

Stacy Alley

We just wanted to give Miss Stacy a review.

Dama Shull

I am trying to get a TX driver license before my LA driver license expires in August. Dama has gone above the call of duty to make every effort to make it possible.

Michelle Marin

Michelle greeted us with a great smile made everything move smoothly made sure we were comfortable the whole time kindhearted and genuine and the best customer service I have ever encount

Janet Fullbright

I had an appointment for a road test, but unfortunately there was a miscommunication that resulted in me missing my test.

Lisa Sanders

I would like to take the time to let you know that you have an employee in your Carthage office that has gone beyond the call of duty to help me resolve a technical issue with my Haz-Mat

Virginia Lewis

I was on the phone for 40 minutes and really frustrated. When Virginia got on the phone, she put everything right.

Julia Flores

I just wanted to say that Julia Flores from the Texas Department of Public Safety in Kingsville was super nice and friendly.

Crestina Rodriguez

I had recently set up an appointment with the Leon Valley Mega Center to get a new license, and typically every experience I’ve had going to the DMV/DLD it is a long and arduous process j

Gina Langley

I came in to get a new driver license, as I was from out of state.

Jaslyn Drones

I had the pleasure of working with Jaslyn Drones at the Rockwall DPS. She was friendly, knowledgeable, and overall, I had a wonderful experience.

Alice Robinson

I would like to thank Alice for helping me work through the process of obtaining a new driver license for Texas, as I was from out of state.

Amy Johnson

Amy was so extremely helpful, and she made the process of everything great.