Public Feedback

Rebecca Baird

Just thought you should know that Rebecca at the Abilene DPS did a great job of making my teenage son get over his nervousness for the driving test.

April Tarbutton

April was by far the best help today processing all my paperwork in a timely manner and being in an upbeat and positive mood. Thank you so much. Very respectful and professional.

Astrid Smith

I took my mother up to the Carrollton Mega Center yesterday so she, at age 94, could surrender her driver license and apply for a Texas ID card.

Timothy McBride

I want to commend Tim McBride for assisting me installing a new radar unit, modify shelf for storing long guns and moving fire extinguisher on my new assigned Tahoe.

Diana Krauss-Thompson

Huge thanks to Diana Krauss Thompson for providing excellent customer service. She took the time to hear me out.

Michelle Holloway

 I would like to say Michelle is the best lady I have talked to. She helped me out so much.

Cindy Halderman

Last week we traveled from Houston to Hallettsville, TX where we also have a ranch to renew my husband's driver license and were so impressed with Cindy whose office is in the Lavaca Coun

Bonnie Gregorski

I had setup an appointment for my license renewal at McKinney DPS assisted by Bonnie. She was so polite, took care of my renewal and so helpful overall.

Bonnie Farrell

This woman was exceptionally helpful in navigating the process to get my driver license back after over 20 years.

Karen Brown

I have experienced many Driver License Offices and this location where Karen Brown works is the best by far.

Boerne DLO

I took my son to get his learner permit. I didn't read up on what is needed closely enough but was able to get it accomplished. Very professional and helpful staff. High quality people.

Wichita Falls DLO

I just wanted to share that I had a wonderful experience at the Wichita Falls Driver License Office getting my lost driver license replaced.

Lewis Arbogast Jr

I had an appointment at the El Paso Gateway location at 2 pm. I was served by an agent named Lewis A. This gentleman was outstanding.

Christine Stewart

Christine is so sweet. I liked her. She is calm, helpful, patient, and it was a very nice experience. I'm happy that I got Christine on the phone.

Wendi Patrolia

I just wanted to tell you how absolutely amazing Wendi was today! She is an asset to your team.

Jennifer Manuel

I went to the Texas Department of Public Safety on Huebner Rd. to renew my license.

Kristal Kennedy

I was having one of those days where I was hair brained and not prepared when taking my son to get his driver license driving test.

Holli Hohenberger

She is the type of person that always goes above and beyond to help this "Team" as she calls us.

Israel Guerra

A customer had some amazing things to say about his interaction over the phone with Israel. He was very frustrated and said the whole time Israel was professional and empathetic.

Evelyn Garcia

I’d like to leave an awesome review for Evelyn Garcia.

Caldwell DLO

My son and I went to the Caldwell location to get her permit around 1:30 pm. Already stressed to the max as this was our fourth attempt to get his permit and your staff was amazing.

Zjickovia Brooks

I sat in the car and gave a prayer of thanks for Zjickovia. My son was there to get his very first driver license, and of course we didn’t have proof of residence on hand.

Anna Berkins

A few months ago, when it seemed like the whole world had gone mad you helped us. You went above and beyond to help us with required ID.

Lacie Trapp

I must say this young lady was extremely helpful and dedicated to help me and others with our driver license needs. She was working alone that day and went above and beyond to help all.

Damian Stampley

I had a terrible mess happen to my car. I was in the Walmart neighborhood parking lot when my transmission cable broke.