Public Feedback

Damian Stampley

I had a terrible mess happen to my car. I was in the Walmart neighborhood parking lot when my transmission cable broke.

Emally Gallardo

What a pleasant surprise getting my Texas license at the McKinney office. From start to finish everything went so fast. Everyone was so helpful and friendly.

Cindy Halderman

Last week we traveled from Houston to Hallettsville, TX where we also have a ranch to renew my husband's driver license and were so impressed with Cindy whose office is in the Lavaca Coun

Bonnie Farrell

This woman was exceptionally helpful in navigating the process to get my driver license back after over 20 years.

Timothy McBride

I want to commend Tim McBride for assisting me installing a new radar unit, modify shelf for storing long guns and moving fire extinguisher on my new assigned Tahoe.

Wichita Falls DLO

I just wanted to share that I had a wonderful experience at the Wichita Falls Driver License Office getting my lost driver license replaced.

Linda Grumbles

I took my elder friend to the South Austin Driver License Office. Linda helped process my friend in a quick and efficient manner.

Astrid Smith

I took my mother up to the Carrollton Mega Center yesterday so she, at age 94, could surrender her driver license and apply for a Texas ID card.

Andrea Griffin & Denton DLO

I just wanted to comment on a pleasant transaction with Andrea and the rest of the staff at the new Denton DPS location.

Ira Hughes

I just wanted to give my compliments to Ira Hughes at the Lewisville office. I had an expired out of state license and had to start the whole process over again. I was very stressed.

Michelle Holloway

High five for Michelle; she was excellent. Michelle listened to me and all my problems.

Ebony Hill

Ebony at the DPS at the Gessner location was so friendly and professional.

Barbara Gonzales

I deal with government agencies all the time as part of my work, and I have never come across anyone as nice as Barbara was.

Eunice Esparza

Eunice Esparza was a superb help. Her customer service was above and beyond extraordinary.

Wallace Hicks

I visited the Carrollton Mega Center for my 1:30 pm appointment to obtain an ID in lieu of my expired driver license.

Julia Flores

Julia Flores was very knowledgeable, pleasant, and helpful during my recent visit to the Kingsville DPS office. Office felt very safe and clean (COVID precautions).

Christina Hohlt

I was in the Palestine Driver License Office and had the pleasure of being helped by Christina Hohlt.

Terry Fisher & Sherman DLO

I was at the Sherman Driver License Office to have my license renewed. Everyone that I met in the office was very helpful and cheerful.

Leah Harris

I just wanted to tell you how much I appreciate Leah’s customer service. These days, it is rare to have someone that listens and is kind.

Lawn Ya Hodge

I don’t have enough adjectives to express how pleased I am with Ms. Hodge’s service; she was very thorough, knowledgeable, patient, and calm.

Mayra Esparza

I would like to commend Mayra Esparza for her professionalism during my mom’s driver license renewal.

LaTonya Hattley

I am 90 years old. I have worked in supervision all my life, and I want to commend the young lady helping me. She listened to me.