A few months ago, when it seemed like the whole world had gone mad you helped us. You went above and beyond to help us with required ID. So that we didn't have to make a new appointment that would be months away. Neither of us have forgotten the kindness that you expressed. And the willingness to help. I ran across your email address looking for something else and wanted to express my gratitude for what you did that day. Thank you so very much. And I really did like your purple hair.