Karen Brown

December 3, 2021

I have experienced many Driver License Offices and this location where Karen Brown works is the best by far. The customer service from being greeted at the front door, having my paperwork checked and the process and completion by Karen who assisted me in getting my first Texas driver license was exceptional. As a walk-in, I was amazingly served within 40 min from start to finish. The management must be commended as well for such a smooth flowing operation. Most importantly, I hope Karen gets recognition for her stellar customer service and her kind, sincere support of me being an Army Veteran and military spouse. Thank you for making this experience a pleasant "Welcome to Texas" moment that had a big impact on me.