My son and I went to the Caldwell location to get her permit around 1:30 pm. Already stressed to the max as this was our fourth attempt to get his permit and your staff was amazing. They were patient, kind, showed grace and were helpful. I witnessed three separate people who all had difficult situations and the three of them worked together to make it right and get the people helped (including myself). I have never seen a DPS staff as kind as your employees that were there that day!!!