Public Feedback

Mr. Evans is an excellent employee. He put me at ease the minute I sat down in front of him. He answered all of my questions and solved my problem.

I brought my son in to renew his ID card. My son has autism and needs my help to do this.

I visited the DPS office in San Angelo and was assisted by Erica Barnes, and she was FANTASTIC! She was polite and very helpful and even told me congrats after I passed my test.

I would like to write in to formally recognize Alexus Allen for the incredible assistance she provided me during my two visits to the DPS Driver License Center in Pflugerville this week.

Officer Nall stopped me for speeding. He was professional and helpful as he explained the reason for the stop.

I renewed my renewal at the Gessner location because of feedback I’d seen on the Nextdoor website. It was worth driving a bit farther to have my first easy driver license experience.

I took my son out to practice driving in night conditions with his permit. My son did not have his headlights fully on, having stopped at the parking lights position.

I wanted to commend trooper Armstrong for a positive interaction during our traffic stop. He was extremely courteous and very professional. The process was efficient and safe.

I was pulled over for speeding by Officer Baldwin. I have to commend this young man for his professionalism and courtesy.

I would like to acknowledge THP Trooper Cain for his courteous, professional interaction with me, this a.m. He is an asset to your agency.

Trooper Carrick pulled myself and my trainee over just outside Ennis, TX. She conducted a Level 2 inspection.

With all the negative media about law enforcement dominating the news, we would like to commend one of your troopers for his professionalism and courtesy.

Trooper Castillo is a true professional. It was a pleasant experience dealing with him in an unpleasant situation.

Trooper Cerda stopped me for a speeding violation. I knew that I was "in the wrong". Trooper Cerda was extremely professional and courteous.

As one state employee (former) to another, I know how quick people are to criticize the job you do.

My situation was complex and Afe handled it politely and with class.

I was greeted with a warm smile full of kindness. This helped ease my anxiety of getting a renewal completed for an unexpected death in my family.

I was stopped by Trooper DeHoyosSantibanez. As a former LE, Trooper DeHoyosSanitbanez was very personable, and firm, yet professional and thorough.

This young man has developed a particularly appealing approach to a time consuming and stressful job of making the person standing at his service window comfortable and welcome.

From the Bryan office, I was traveling on HWY 97 South of Charlotte and experienced a blowout.

Officer Heard pulled me over for exceeding the posted speed limit on I-40. Officer Heard was professional during the entire process.

Vicki Jefferson assisted in my driver license renewal at the Angleton office. I had made an online appointment as I needed the full renewal, picture taken, etc.

Officer Kerr stopped my husband on a moving traffic violation. Officer Kerr started a conversation about where we were headed, and chatted with us for a minute.

I was on my way home from work on Hwy 152 and I had a blow out of my passenger side front tire. Officer Stambaugh stopped to help me and changed my tire.

A friend and a brother were in a horrific accident.