Public Feedback

From the Bryan office, I was traveling on HWY 97 South of Charlotte and experienced a blowout.

This young man has developed a particularly appealing approach to a time consuming and stressful job of making the person standing at his service window comfortable and welcome.

I was stopped by Trooper DeHoyosSantibanez. As a former LE, Trooper DeHoyosSanitbanez was very personable, and firm, yet professional and thorough.

I was greeted with a warm smile full of kindness. This helped ease my anxiety of getting a renewal completed for an unexpected death in my family.

My situation was complex and Afe handled it politely and with class.

As one state employee (former) to another, I know how quick people are to criticize the job you do.

Trooper Cerda stopped me for a speeding violation. I knew that I was "in the wrong". Trooper Cerda was extremely professional and courteous.

Trooper Castillo is a true professional. It was a pleasant experience dealing with him in an unpleasant situation.

With all the negative media about law enforcement dominating the news, we would like to commend one of your troopers for his professionalism and courtesy.

Trooper Carrick pulled myself and my trainee over just outside Ennis, TX. She conducted a Level 2 inspection.

I would like to acknowledge THP Trooper Cain for his courteous, professional interaction with me, this a.m. He is an asset to your agency.

I was pulled over for speeding by Officer Baldwin. I have to commend this young man for his professionalism and courtesy.

I wanted to commend trooper Armstrong for a positive interaction during our traffic stop. He was extremely courteous and very professional. The process was efficient and safe.

I took my son out to practice driving in night conditions with his permit. My son did not have his headlights fully on, having stopped at the parking lights position.

I renewed my renewal at the Gessner location because of feedback I’d seen on the Nextdoor website. It was worth driving a bit farther to have my first easy driver license experience.

Janet at the Hillsboro DPS was one of the most helpful and friendly people we have ever worked with.

I just wanted to say thank you to Marisela from Garland Mega Center. She was so helpful both times that I visited for a first time driver license here in Texas.

Shalena helped me renew my driver license recently at the Wichita Falls office. She was polite, receptive and very knowledgeable.

I wanted to say a big thank you to Wynell Coleman for her patience, kindness and thorough assistance with obtaining an ID card for my sister.

I just wanted to recognize Natalie Escobar for her excellent customer service!

I wanted to reach out and give a big thank you and recognition to Maria Foster.

My daughter and I had an appointment to get her driver permit. I wanted to let you know that the employees at the Rockwall Driver License Office were wonderful.

Sandra Kirk was so helpful and courteous at the DPS Driver License Office in Wichita Falls.

I visited the Flower Mound Driver License Office at 6200 Canyon Falls Drive. Kyleigh was very courteous and helpful.

I am sending this email to send Angelica Villarreal a shout out for her great customer service. Not only was she great, but the other employees working were cheerful and pure smiles.