Public Feedback

I just wanted to say that Julia Flores from the Texas Department of Public Safety in Kingsville was super nice and friendly.

Great customer service from Natalie while working in Brownsville Texas. Very positive and informative and works with a 24 hour smile!!

Hello, I wanted to compliment Milton Easington for the great service he gave me when I renewed my driver license.

I had the pleasure of working with Jaslyn Drones at the Rockwall DPS. She was friendly, knowledgeable, and overall, I had a wonderful experience.

Melissa was very helpful and patient with me. She explained to me everything I need to do and emailed me the information as well.

The whole ordeal of getting a DL renewal is stressful enough especially during these trying times (Covid). Mrs. Dillard was VERY kind and helpful, patient with my questions.

I wanted to take a second to express my gratitude to all the employees that helped me during my driver license renewal. I renewed my license at the Denton DL office.

I just wanted to write to tell you how much I appreciated the staff at the Denton office at 820 N Loop 288.

This young lady was wonderful. Very pleasant, knows her job and did it very well. I happy I had her to help with my transferring my Colorado license to Texas. Very, Very smart and nice.

Ms. DeJesus was very helpful in assisting me during my driver license renewal process. She was very efficient as well as courteous and kind.

I had such a smooth visit. The customer service is impeccable and the organization with Covid is just so amazing. I felt safe and at ease with the entire process.

I just want to let you know that your employee, Trish Davilla, is extremely polite and helpful.

I would just like to say that everyone I dealt with at the Dallas South Mega Center was awesome.

I had an appointment at the DPS office at 6121 N. Lamar in Austin to replace my CA driver license with a TX license.

We just wanted to give Miss Stacy a review.

I would like to commend the employees at this DPS office for their fast and courteous service.

I have been driving since I was 16 and just moved here from NV. I have been so nervous about switching my license. Judy answered all my questions and then some.

I was in the Plano office renewing my driver license. While I was waiting my turn, I overheard Ms. Bell interacting with a very difficult customer.

 I visited Brady Office, to get an address change. I was having difficulty with the internet and was told your Brady office took walk ins.

I have recently moved to Texas from California and needed to register for a driver license. Karen Brown was the person to help me with submitting my information and paperwork.

I wanted to commend Tanesia Carroll of your Grand Prairie location. She provided outstanding service as we processed my son's driver license application.

I showed up at the Denton office at 4:30 am to wait in line for a new license. I know due to covid how backed up things are.

Mr. Cox was very personable and kind. I was just renewing my license this visit, but I always stress whether I have everything I'm supposed to have when visiting the DPS office.

 I just wanted to give kudos to Genisha Clark who helped me to get my license renewed at the Austin North Driver License Office location.

Amy was so extremely helpful, and she made the process of everything great.