Public Feedback

I have been working on trying to straighten out my driver license for several years now.

Laura is magnificent, and her personality is incredible. She’s superb, and I’m so happy we were able to talk to her.

I want to send out a KUDOS to the Paris DL office staff. I needed to assist my daughter with getting her permit. I didn't have an appointment.

The ladies that I worked with were very professional and caring about the issue that I was having problems with.

Thank you so much to Stephanie and Chris at the Flower Mound Office on Canyon Falls Dr. The care and attention they gave to my daughter was above and beyond our expectations.

You guys have a gem there in Anita. If she is an example of the employees you have, there is nothing to worry about.

I had the pleasure of applying for a first-time Texas driver license at the 1600 W Loop DL Office in San Angelo.

I brought my 91 year old mother into the Garland, Tx location on I-30 to get a new ID. After all the paperwork was completed, we went to Zinthia's window for her to complete the process.

I wanted to inform you all, the ladies at the Mount Pleasant DPS site are extremely wonderful ladies! From the lady who attended us at the door, to Ms. Denise at the counter!

Laura was extremely helpful and sweet. She gave us options on what info we could give for my son’s school records. She was very patient as we tried to pull up his grades and attendance.

Chris turned what could have been a long and boring task to get a Texas DL into a wonderful morning and a pleasant experience. He was very professional, courteous and a real pleasure!

I was at your El Paso Gateway office renewing my driver license. Karla provided exceptional customer service and made my experience a pleasure.

We certainly appreciated Ms. McFarland helping us with how to set up an appointment. Her one on one made the whole experience a pleasant experience.

I just wanted to thank you for your responsiveness to our customers who request their data.

Months ago, I went to Bryan Driver License Office and Olga Martinez treat me with respect and kindness. I really appreciate her treatment and help.

Michelle greeted us with a great smile made everything move smoothly made sure we were comfortable the whole time kindhearted and genuine and the best customer service I have ever encount

I just moved here from Cincinnati, OH and I was nervous about the DL transfer process. Sherry Lozano was the unlucky one, who got me.

This email is to pass along my sincere appreciation for the recent visits by CJIS Auditor Craig Lopez.

I was on the phone for 40 minutes and really frustrated. When Virginia got on the phone, she put everything right.

I renewed my driver license this morning at the Levelland Texas office. I was treated with the upmost professionalism.

My husband and I moved to Texas about a year ago. We went to get my husband's Texas license at the DPS office in Mt. Pleasant.

I came in to get a new driver license, as I was from out of state.

I showed up at this location without an appointment, didn't know I had to have one to proceed.

I just wanted to write to tell you how much I appreciated the staff at the Denton office at 820 N Loop 288.

This young lady was wonderful. Very pleasant, knows her job and did it very well. I happy I had her to help with my transferring my Colorado license to Texas. Very, Very smart and nice.