Public Feedback

Zjickovia Brooks

I sat in the car and gave a prayer of thanks for Zjickovia. My son was there to get his very first driver license, and of course we didn’t have proof of residence on hand.

Anna Berkins

A few months ago, when it seemed like the whole world had gone mad you helped us. You went above and beyond to help us with required ID.

Lacie Trapp

I must say this young lady was extremely helpful and dedicated to help me and others with our driver license needs. She was working alone that day and went above and beyond to help all.

Damian Stampley

I had a terrible mess happen to my car. I was in the Walmart neighborhood parking lot when my transmission cable broke.

Clara "Kaye" McGreevy

I appreciate her kindness and helping me with this; it gets confusing to me. You helped me out tremendously. If more people in the world were like you, it would be great.

Nathan Lee

Nathan is at the South Austin Driver License Office. I took my elder friend to the office and he could not have been kinder.

Cynthia Juarez

I had an amazingly positive appointment with Cynthia Juarez. I'm a new resident, didn't know what to expect from the employees, and I was nervous.

Trooper Dwight Kerr

On August 21, 2021, my wife and I experienced a tread separation on one of our trailer tires while traveling west of Bellevue, Texas.

Lisa Reed

Our family is extraordinarily grateful to Lisa for helping us with obtaining our daughter’s license. She was extremely helpful and very kind.

Araceli Delgado

I just finished processing my TX driver license renewal. Rose was extremely helpful. I am a Vet and Rose's husband is retired Army. I could not have had a better experience. Thank you.

Terrence LaBorde

I really appreciate and would like to thank you for the service provided. Specially to Mr. Terry Laborde who was very polite, professional, and helpful.

Trooper Olivia Rodriguez

Officers do not get enough good publicity or credit these days so, I just wanted to send a positive remark for Officer Rodriguez. She was incredibly professional and good hearted.

Becky Dockray

I renewed my Texas DL at the assigned appointment in your Paris office. Just wanted you to know that my opinion of the process is that it was efficient and timely.

Allison Liles

I first want to give Allison a 10 for her great customer service and her welcoming personality. She was patient, with good communication, and once again good customer service.

Christine Stewart

I just wanted to thank you for your thorough response. Your reply is a first and greatly appreciated.

Eunice Esparza

Eunice Esparza was a superb help. Her customer service was above and beyond extraordinary.

Miranda Maddox

Miranda provided exceptional customer service and was very pleasant to work with. She answered questions that I had and made me feel comfortable throughout the whole process.

Debra Vahrenkamp

I recently came in the Hillsboro location to update my medical card. Ms.

Stacy Alley

We wanted to write a big a HUGE thank you to Stacy. We have not always had great service at DPS and so we approach it with a lot of apprehension.

Julia Flores

Julia Flores was very knowledgeable, pleasant, and helpful during my recent visit to the Kingsville DPS office. Office felt very safe and clean (COVID precautions).

Trooper Jeffrey McCutcheon

I was pulled over in Weatherford, TX while operating a commercial motor vehicle by Trooper McCutcheon. I was greeted by one of the nicest troopers I’ve ever encountered.

Trooper Paul Weller

I had my four year old son, and six year old daughter with me, as soon as the Troopers lights turned on and I stated out loud “I’m getting pulled over!” , my daughter burst in to tears be

Catina Anthony

Ms. Anthony was very professional, patient and offered me assistance, by answering all my many questions regarding my old license and my having to be issued another one once I applied.

Barbara Gonzales

I deal with government agencies all the time as part of my work, and I have never come across anyone as nice as Barbara was.