Public Feedback

Mary Marcion

I came into your office to get an ID for my son who has Autism.

Carmen Mincy

Thank you for her calmness in the center of her storm. Attentive to her concerns. Friendly, professional, and efficient manner. Very courteous!

Camille Chandler

I wanted to let you know that Camille is very pleasant, very helpful and informative thank you for having such a wonderful employee.

Kenneth Ott

This email is to send Kudos for Kenneth Ott. I was in to change my last name on my driver license due to being recently married.

Max Cox

My wife and I took our daughter to get her permit at the DPS office in San Angelo.

Trooper Jared Richey

On August 2, 2021, my car had some problems on George Bush Highway and broke down. Officer J. Richey stopped and helped me very much.

Vanessa DuVernay

I was blessed to have worked with V. Duvernay and she was amazing so kind, patient and understanding.

Aleishia Sellers

Aleishia is an absolute angel. She was very patient, understanding, and helpful with my 80-year-old grandmother renewing her ID.

Charlotte Acton

I wasn’t expecting my visit to be much enjoyable until I met Charlotte! She’s such an uplifting, positive, and joke-able person.

Carol Estes

Carol is the sweetest, kindest, very wonderful person. It was a pleasure to talk to her, you don’t find that very often. Someone who is patient and wants to help.

Trooper Todd Spillers

I was recently stopped by Officer T. Spillers and I wanted to let his supervisors know what a professional he is.

Johnny Arnold

My daughter and I had the pleasure of being served by Johnny Arnold at the 13730 Research Blvd location. I don't think I've had better customer service in my life as I did today.

Jennifer Frelix

Jennifer provided me with information no one was able to find. This is the best customer service I’ve received. She went above and beyond to help me.

Trooper Jackson Uselding

On June 22, my wife and I had the pleasure of interacting with Officer J. Uselding.

Anthony Bennett

Mr. Bennett went out of his way to help me renew my driver license. He was very polite and explained all the steps clearly and did it all with a smile. I left my appointment happy. Mr.

Lisa Gill & Beeville DLO

My husband and I went into the Beeville location. Everyone there were super friendly and kind.

Tya Washington

Tya works at the Plano location. She is a woman who made my day. The best customer service ever. I forgot my second form of ID, but she took time to explain and gave me time to get it.

Trooper Steven Blanco

I was pulled over for a defective headlight. The trooper was very polite and professional. I felt very safe and comfortable.

Regina Gonzalez

First let me congratulate you on having an outstanding Private Security Licensing team!

Amy Johnson

Amy was super friendly and very helpful. I had visited the vision part counter and she was very friendly and accommodating.

Darryl Roberson

Recently Mr. Roberson helped me with an issue concerning my handgun license renewal. Mr. Roberson was very helpful, customer friendly , and knowledgeable .

Alika Brathwaite

I had the pleasure of being helped by Alika Brathwaite at my local DPS in Baytown.

Leslie Knight

I am very pleased with the excellent customer service that Leslie has provided me with today, and she should be recognized for it.

Susan Monaghan

Our team had many questions regarding the letter dated August 3, 2021 on Clearinghouse Updates and how to proceed. We called this morning and spoke to Susan.