Public Feedback

I had the opportunity to renew my Texas driver license at the Denton location on Loop 288. I was very impressed with the entire process.

I'm reaching out to let you know about the wonderful job that Jerica, an employee of yours at the Plano Driver License Office.

I wanted to recognize Eddie in the McKinney office. He is a solid employee with a great attitude and a good man. You are blessed to have him as an employee.

I recently had an interaction with Christina Hohlt at the Palestine Driver License Office. I recently moved to Texas and needed a Texas driver license.

Y’all have a true five star employee on your hands! I took my driver license and after a stressful day we were finally at the driving test. Annettria H.

We want to give a big thank you, kudos and high-fives to Shonda at the location in Grand Prairie.

We were at the McKinney DPS office for my grandson's driver license exam. We had been waiting for this day for over a year as the COVID caused multiple delays.

Mr. Evans is an excellent employee. He put me at ease the minute I sat down in front of him. He answered all of my questions and solved my problem.

I brought my son in to renew his ID card. My son has autism and needs my help to do this.

I visited the DPS office in San Angelo and was assisted by Erica Barnes, and she was FANTASTIC! She was polite and very helpful and even told me congrats after I passed my test.

I would like to write in to formally recognize Alexus Allen for the incredible assistance she provided me during my two visits to the DPS Driver License Center in Pflugerville this week.

It was a very emotional day for me, my daughter just turned 15 years old and were there to apply for her permit. Everyone was professional and very helpful, especially David.

I renewed my renewal at the Gessner location because of feedback I’d seen on the Nextdoor website. It was worth driving a bit farther to have my first easy driver license experience.

As one state employee (former) to another, I know how quick people are to criticize the job you do.

My situation was complex and Afe handled it politely and with class.

I was greeted with a warm smile full of kindness. This helped ease my anxiety of getting a renewal completed for an unexpected death in my family.

This young man has developed a particularly appealing approach to a time consuming and stressful job of making the person standing at his service window comfortable and welcome.

Vicki Jefferson assisted in my driver license renewal at the Angleton office. I had made an online appointment as I needed the full renewal, picture taken, etc.

Melissa went above and beyond to help us!

I was at my appointment with my 96 year old aunt. We were getting our Texas IDs. Mr. McClendon was so nice and extremely accommodating.

I just wanted to express my gratitude and appreciation for the staff at the Carrollton Mega Center location.

We had an appointment for my daughters driving test. Upon our arrival we were advised that we did not have the correct completion certificate.

Due to health issues, as well as the pandemic, my mother's license had expired. Being the old fashioned, law abiding citizen that she is, she would not drive.

I want to let you know that William at the Driver License Center in Leon Valley is top notch and we greatly appreciated his assistance.

I wanted to reach out and give a big thank you and recognition to Maria Foster.