We were at the McKinney DPS office for my grandson's driver license exam. We had been waiting for this day for over a year as the COVID caused multiple delays. We had a minor issue causing us to not be able to complete the driver test. We returned early the next morning and Sandra was amazing! She helped us to get his driving test lined up right away and most importantly, she helped our very nervous 17 year old grandson with his nervousness by making him to feel confident! We are fully convinced that this would not have been one of our grandson's most remembered and wonderful days without Sandra's help! THANK YOU for making the extra, and personal effort to help us.