Public Feedback

I have experienced many Driver License Offices and this location where Karen Brown works is the best by far.

I sat in the car and gave a prayer of thanks for Zjickovia. My son was there to get his very first driver license, and of course we didn’t have proof of residence on hand.

I would like to give positive feedback about the Houston North Mega Center 8418 Veterans Memorial Driver. I was helped in a swift and efficient manner.

I took my son to get his learner permit. I didn't read up on what is needed closely enough but was able to get it accomplished. Very professional and helpful staff. High quality people.

A few months ago, when it seemed like the whole world had gone mad you helped us. You went above and beyond to help us with required ID.

Just thought you should know that Rebecca at the Abilene DPS did a great job of making my teenage son get over his nervousness for the driving test.

Last week we traveled from Houston to Hallettsville, TX where we also have a ranch to renew my husband's driver license and were so impressed with Cindy whose office is in the Lavaca Coun

I have been very stressed about my driver license, and after talking to Dawnell, I was relieved. Dawnell was the candle to my birthday cake.

I wanted to take a moment to tell you all about the amazing experience I had the other day at your Centerville location. I went to get my son's permit and Darleen Deaton was amazing.

I just finished processing my TX driver license renewal. Rose was extremely helpful. I am a Vet and Rose's husband is retired Army. I could not have had a better experience. Thank you.

I have had nothing but good experiences with Mrs. Deleon anytime that I have dealt with her for years now and even throughout my children getting to the age of driving.

Melissa did an awesome job. Melissa made things happen and was able to answer all my questions. It only took her 5-10 minutes to do everything I needed. She was spectacular.

I renewed my Texas DL at the assigned appointment in your Paris office. Just wanted you to know that my opinion of the process is that it was efficient and timely.

I just wanted to say that my experience with Shelly Dominick at the Baytown location was the best customer service I have ever experienced at a DPS.

My remarks are for the DPS Team located at 7300 Gateway East, El Paso, Texas 79915. I ended up having to visit this facility to renew my Texas Driver License. 1. Initial application. 2.

Eunice Esparza was a superb help. Her customer service was above and beyond extraordinary.

I would like to commend Mayra Esparza for her professionalism during my mom’s driver license renewal.

I was at the Sherman Driver License Office to have my license renewed. Everyone that I met in the office was very helpful and cheerful.

I am 90 years old. I have worked in supervision all my life, and I want to commend the young lady helping me. She listened to me.

I was in the Palestine Driver License Office and had the pleasure of being helped by Christina Hohlt.

Ms. Anthony was very professional, patient and offered me assistance, by answering all my many questions regarding my old license and my having to be issued another one once I applied.

I don’t have enough adjectives to express how pleased I am with Ms. Hodge’s service; she was very thorough, knowledgeable, patient, and calm.

Ebony at the DPS at the Gessner location was so friendly and professional.

I visited the Carrollton Mega Center for my 1:30 pm appointment to obtain an ID in lieu of my expired driver license.

I just wanted to comment on a pleasant transaction with Andrea and the rest of the staff at the new Denton DPS location.