VESS Mission statement
The mission of the Victim & Employee Support Services (VESS) is to provide specialized resources for the prevention of, response to and resolution of crime-related, work-related and personal stress for victims of crime, department employees and their dependent family members.
Employee Support Services
DPS knows that the success of the agency cannot be separated from the wellbeing of its personnel and their families. Texas DPS Victim and Employee Support Services employs licensed behavioral health staff who are located at DPS headquarters and all DPS regions to provide free and confidential support to DPS employees and immediate family members within the same household. VESS counselors act as navigators by providing consultations and referral assistance to community resources for identified needs. When indicated, VESS counselors may also provide short-term, solution-focused professional counseling for specific problems, including: marital conflict, parenting concerns, drug and alcohol abuse, job-related stressors, and grief or loss.
VESS office hours are Monday-Friday, 8:00 AM to 5:00 PM. DPS employees and their dependent family members may contact a VESS licensed professional directly to schedule an appointment. You may contact the VESS mainline at 512-424-2211 and you will be referred appropriately
Specific Support in Dealing with Covid-19 Related Stress
For any State of Texas employee who are covered under the Blue Cross Blue Shield HealthSelect insurance plan, this link will take you to providers in network as well as information regarding coverage, benefits and additional contact information: HealthSelect - Find a Doctor or Hospital.
For assistance after hours related to COVID-19, use the following information provided by Texas Health and Human Services or call the 24/7 free hotline at 833-986-1919.
If you or someone you know is experiencing an acute crisis, please call 911, go the nearest emergency room, or call the National Suicide Hotline (24/7) at 800-SUICIDE (784-2433). In addition, the links below provide mental health and wellness information specific to the COVID-19 pandemic:
General Coping Strategies
- Facing Covid – How to respond effectively to the Corona crises (PDF)
- COVID-19 Stress Reduction (PDF)
- The Sciene of Wellbeing (PDF)
- COVID-19 Wellbeing Tips
- COVID-19 Resources for Mental Health
Impact on Families
- Coping with Covid for Families and Family Life (PDF)
- Coping with Covid for Marriage, Couples and Dating (PDF)
- Anticipatory Grief and Other New Pandemic-Related Emotions (PDF)
- The Emotional Impact of Disaster on Children and Families (PDF)
- How Teenagers Can Protect Their Mental Health During Coronavirus (PDF)
- How to be there for your Family During the Coronavirus Crisis (PDF)
- How to Divorce Proof your Marriage (PDF)
- Helping Children Cope with Emergencies (PDF)
- Co-Parenting During COVID-19 (PDF)
Tips for First Responders
- Coping wth Covid for First Responders (PDF)
- Protecting the Mental Health of First Responders during a Pandemic (PDF)
- Tips for Families of Returning Disaster Responders (PDF)
Media Resources related to COVID-19
Grief and Loss During COVID-19