Public Feedback

I want to let you know how wonderful the Hillsboro office is. My daughter took her driving test. The instructor was amazing!!!!

Amy was super friendly and very helpful. I had visited the vision part counter and she was very friendly and accommodating.

I wanted to give her a five-star rating! She was great!

A ticket so early in the morning was no doubt going to affect the rest of the day, however the Trooper made it a positive day.

I am very pleased with the excellent customer service that Leslie has provided me with today, and she should be recognized for it.

I received a warning issued by Trooper Knutson in Bosque County. He was very courteous, and his demeanor was pleasant and kind.

Erin was extremely helpful, courteous, and professional in all areas.

My purpose for being at the Plano DPS office was for license renewal. During the few minutes I spent in front of Mr.

I came into your office to get an ID for my son who has Autism.

I was pleasantly surprised with my experience at the Spring Cypress location. When I drove by, I contemplated whether I wanted to go inside from looking at the line of people outside.

Raymond is very patient, very informative and he has a great disposition, a very special disposition for this job. Most people are not compassionate to our needs, but he is doing great.

Thank you for her calmness in the center of her storm. Attentive to her concerns. Friendly, professional, and efficient manner. Very courteous!

I want to thank Officer Zachary Miller for his help with working an accident my husband and I had. He was so polite and nice.

Several weeks ago, my car caught fire and burned off Exit 222 on Interstate 10.

This email is to send Kudos for Kenneth Ott. I was in to change my last name on my driver license due to being recently married.

I want to thank Texas Department of Public Safety for your work and especially employee Jesara Lopez. Mrs. Lopez assisted me at the Scott Simpson location.

I wanted to inform you all, the ladies at the Mount Pleasant DPS site are extremely wonderful ladies! From the lady who attended us at the door, to Ms. Denise at the counter!

I brought my 91 year old mother into the Garland, Tx location on I-30 to get a new ID. After all the paperwork was completed, we went to Zinthia's window for her to complete the process.

I had the pleasure of applying for a first-time Texas driver license at the 1600 W Loop DL Office in San Angelo.

You guys have a gem there in Anita. If she is an example of the employees you have, there is nothing to worry about.

Thank you so much to Stephanie and Chris at the Flower Mound Office on Canyon Falls Dr. The care and attention they gave to my daughter was above and beyond our expectations.

The ladies that I worked with were very professional and caring about the issue that I was having problems with.

I want to send out a KUDOS to the Paris DL office staff. I needed to assist my daughter with getting her permit. I didn't have an appointment.

I would like to recognize the outstanding customer service of Aliaas Rahim at your S. Gessner Driver License Office. I renewed my driver license and was fortunate to have Ms.

What a great bunch of ladies! We walked in today without an appointment and they were so helpful and kind. Everyone we met was there to help us.