Public Feedback

I got my license renewed at the Denton location on Loop 288. Thank you so much with providing these workers at this location!

My son recently received his permit and we made the appointment in Brady, Texas due to lack of available appointments in our area. Thanks to Andrea, my son's experience was wonderful!

I was driving home to Houston with my two teenage boys after a college campus visit to Waco, we noticed at a rest stop that one of the car headlights had blown out.

Officer Brack pulled me over for speeding. Officer Brack was kind, courteous and professional.

I want to take a moment to applaud the wonderful ladies that are employed in the Center DPS office. I visited this office for an appointment for my son this week.

I wasn’t expecting my visit to be much enjoyable until I met Charlotte! She’s such an uplifting, positive, and joke-able person.

I just wanted to thank you all very much. I went to the Garland Mega Center to get a license, as I just moved back home from out of state.

Just sending a note to compliment Anthony Didi on a job well done. He was professional and fun to talk to through the process of getting my son's driver license for the first time.

Absolutely professional and intelligent. Bonnie is very helpful, courteous, knowledgeable, and most of all friendly.

Carol is the sweetest, kindest, very wonderful person. It was a pleasure to talk to her, you don’t find that very often. Someone who is patient and wants to help.

I wanted to let you know that Camille is very pleasant, very helpful and informative thank you for having such a wonderful employee.

After months of trying to receive my license and talking and emailing back and forth without any success of receiving my DL. I spoke to Mr.

Jennifer provided me with information no one was able to find. This is the best customer service I’ve received. She went above and beyond to help me.

Daytora was so kind to an elderly woman who was having trouble renewing her license.

On July 27th, I was involved in a traffic accident in Harlingen. No one was seriously injured but we were all a bit shaken.

I was pulled over for a defective headlight. The trooper was very polite and professional. I felt very safe and comfortable.

On August 2, 2021, my car had some problems on George Bush Highway and broke down. Officer J. Richey stopped and helped me very much.

 I would like to thank and give a shout out to Melanie at the Lampasas Driver license office.

I received a warning issued by Trooper Knutson in Bosque County. He was very courteous, and his demeanor was pleasant and kind.

I was pleasantly surprised with my experience at the Spring Cypress location. When I drove by, I contemplated whether I wanted to go inside from looking at the line of people outside.

My purpose for being at the Plano DPS office was for license renewal. During the few minutes I spent in front of Mr.

Jessica Campos is amazing! Very professional and understanding to our situation.

Raymond is very patient, very informative and he has a great disposition, a very special disposition for this job. Most people are not compassionate to our needs, but he is doing great.

Had a flat near Crockett. Called AAA and they said it would be two hours. I got a better offer from the Texas AAA: A - Vietnam Vet; A - Texas Highway Patrol; A - Vietnam Vet.

I just wanted to send a kudo and thank you to Tricia Cooper at the Houston North Mega Center for her excellent customer service when getting a driver license renewal.