Public Feedback

Miranda provided exceptional customer service and was very pleasant to work with. She answered questions that I had and made me feel comfortable throughout the whole process.

Mr. McClendon helped me when my daughter was applying for her permit. He is such a kind human being and was nothing but helpful and forthcoming.

Trooper McCoy pulled my husband over for speeding. Trooper McCoy was pleasant, professional, and amiable during the entire stop process. He expressed concern for us.

I was pulled over in Weatherford, TX while operating a commercial motor vehicle by Trooper McCutcheon. I was greeted by one of the nicest troopers I’ve ever encountered.

We visited the McKinney Driver license office.

When you go into a building and the first thing you must do is take a number, often times that's a good indication of how you will be treated. Thankfully that was not the case this time.

I went to get my license renewed yesterday at the Hearne DPS office. I was immediately impressed with the patience and kindness of the two women employees working there.

Melissa did a great job assisting me.

Just wanted to give kudos to Ginger and Tammy for their patience and professionalism assisting my wife and me.

I first want to give Allison a 10 for her great customer service and her welcoming personality. She was patient, with good communication, and once again good customer service.

I was speeding and pulled over by Officer C. Carter.

Several weeks ago, my car caught fire and burned off Exit 222 on Interstate 10.

I want to take a moment to applaud the wonderful ladies that are employed in the Center DPS office. I visited this office for an appointment for my son this week.

I wanted to let you know that Camille is very pleasant, very helpful and informative thank you for having such a wonderful employee.

Daytora was so kind to an elderly woman who was having trouble renewing her license.

I just wanted to send a kudo and thank you to Tricia Cooper at the Houston North Mega Center for her excellent customer service when getting a driver license renewal.

My wife and I took our daughter to get her permit at the DPS office in San Angelo.

Just sending a note to compliment Anthony Didi on a job well done. He was professional and fun to talk to through the process of getting my son's driver license for the first time.

I was driving home to Houston with my two teenage boys after a college campus visit to Waco, we noticed at a rest stop that one of the car headlights had blown out.

I was blessed to have worked with V. Duvernay and she was amazing so kind, patient and understanding.

Jennifer provided me with information no one was able to find. This is the best customer service I’ve received. She went above and beyond to help me.

Sally helped me so much when I did not receive my renewed license in the mail.

My husband and I went into the Beeville location. Everyone there were super friendly and kind.

I just wanted to thank you all very much. I went to the Garland Mega Center to get a license, as I just moved back home from out of state.

On July 27th, I was involved in a traffic accident in Harlingen. No one was seriously injured but we were all a bit shaken.