Public Feedback

Janet Fullbright

Big thumbs up to Janet Fullbright!! She was extremely personable, patient and kind to my older mother as she renewed her driver license.

Adrian Granados

I was thoroughly impressed by the efficiency of the DPS employees from the minute I walked up to the door to the actual process of renewing my driver license.

Kelly Hlavenka

We want to thank Kelly Hlavenka for helping us get our driver license.

Eddie Lampkin

I just wanted to send kudos to Mr. Eddie at the McKinney driver license office. We had an appointment for a road test for my teen.

Bonnie Maikoetter & New Braunfels

Just want to say how much I appreciate the ease and directions of our staff at the New Braunfels DPS. The wait is easy the people are friendly and helpful.

Ramiah Miles

Ramiah was helpful in finishing my paperwork, etc in the obtaining of my TX DL at the Lewisville office. She was extremely calm, friendly, unhurried, and had a great sense of humor.

Vincent Nguyen

I like to commend Vincent Nguyen, Houston Auto Shop Supervisor, Fleet Operations for his exceptional customer service on Thursday 04/22/2021 after he set me up for an appointment on Tuesd

Brenda Porterie

I would like to pay Brenda Porterie a compliment. She made the experience of renewing my license a pleasant one. She was courteous, professional and friendly.

Ashley Reid

A customer was transferred to me and stated that he received first class customer service from Ashley.

Brian Rodgers

I just wanted to write and say that Brian Rodgers at the Plano location was so extremely helpful and personable!

Nathalie Smoluch-O'Shaughnessy

I wanted to pass along a compliment for Nathalie who assisted me at the Abilene DPS. She was very personable, kind, and helpful and went above and beyond in meeting my needs.

Lois Thomas

Lois Thomas was extremely helpful when I came in with a complicated problem. She was able to assist me fully while also helping out all of the other customers.

Maksuda Hassan

My high compliments are extended to Maksuda, as she was instrumental in making me feel very comfortable for my DL renewal appointment at the DPS Carrollton Mega location!

Brian Rodgers

I went to the Plano office to renew my license. I was very pleased with the appointment system.

Eloisa Rodriguez

Ms. Rodriguez was extremely patient, helpful and kind. She made the driving test much more relaxed and comfortable for my daughter than it might have been.

Lori White

After completing the DPS application for my DL renewal at the Carrollton Mega location, Lori demonstrated her high level of professional courtesy, initiative, and knowledge when assisting

Plano DLO

The Plano office at 2109 W. Parker Rd is run like a tight ship, very organized, extremely professional and courteous employees.

Monahans DLO

Due to my procrastination, I forgot my driver license was expired and had a flight to catch in two days!!

Lara McGuire

I renewed my TX driver license at the Marshall location. I didn’t catch the name of the woman who checked me in but she was very courteous and efficient.

Danielle McCloud

I'd certainly like to commend Danielle McCloud for her exceptional service as an examiner.

Maria Martinez & San Angelo DLO

From the time I arrived at the door to have my papers looked at to make sure I had everything I needed to get my new license I was impressed with each person who helped me along the way t

Antonette Long

My 88-year-old Mother had to get driver license renewed in person. We arrived on time for a 9:00 appointment. Then walked into the office and got into a line of three people.

Rezen Labena

I would like to compliment the office at the Bryan location in particular an employee who had outstanding customer service.

Sarah Jackson

Oh my goodness where do I began this young lady was absolutely perfect. Fast and so polite. After being in Covid quarantine this was a beautiful person to talk to and so sweet.