Public Feedback

Neishai Gregory

I had an appointment at the Pflugerville Office to transfer my driver license from another state to Texas. Neishai was GREAT!!!!

Trooper Phillip Haines

On Apr 27, 2021 Trooper Haines conducted a traffic stop on me for speeding. Trooper Haines was very professional during the stop.

Kenesha Helms & Rockwall DLO

I came to the Rockwall Driver License Office for a license renewal. The office was clean and everything was set up efficiently. The entire process was smooth and quick.

Kelly Hlavenka

Kelly was so patient during our appointment for my son to get his permit.

Kelli Hynes & Kelli Ward

The two ladies running the Port Lavaca DPS driver license office are incredible. Very professional, courteous and most of all patient. I visited the office to take my CPL exams.

Trooper Zachary King

I want to commend Officer King. On a recent traffic stop, Officer King was polite, courteous and very professional.

Nathan Lee

Hi! I was at the South Austin driver license office. Nathan Lee helped me get my new license, and he was one of the friendliest people I've encountered at a DL agency.

Trooper Gabriel Llanas

I was stopped for a defective headlight on 4/24/2021 by DPS Officer Llanas. This gentleman was nice, polite and smiling.

Nicole Massey

Nicole Massey was an exceptional help when I went to renew my license.

Trooper Monica Montoya

Officer M. Montoya conducted her duties today in an exemplary manner and it is worth recognizing. She was to the point, concerned, and very professional.

Joseph Richardson

I was very happy with the compassion and patience he showed me while renewing my driver license. I had not been around people since Covid began.

Trooper Alejandro Cortez Rodriguez

I was pulled over this morning and I just wanted to say thank you to the trooper that I had the pleasure of interacting with.

Trooper Jeremie Rohr

Officer Rohr stopped me in Bell County this morning for failure to signal lane change. Officer Rohr was very courteous and friendly.

Heather Schmoke

I wish to express my thanks and compliments to Heather, a staff representative in the Abilene DPS office. Heather was courteous and gracious in helping me renew my Texas Driver License.

Marletha Turner

I moved to the Dallas, TX area a year ago and just received my Texas driver license. I have to say this was the best experience I have ever had in a State License Branch.

Amanda Serna

I wanted to let you know that my daughter, 18 yrs old, had her appointment at your Seguin, TX office. She is moving from NC and needed to get her TX driver license.

Sergeant Stephen Woodard

Sgt. Woodard is simply the most impactful and influential instructor I have ever worked with. He did an extraordinary job teaching our work teams about Distracted Driving.

Trooper Ralph Wallace IV

I was stopped for speeding on April 17, 2021. Trooper Wallace approached the pickup, was respectful, kind and patient.

Janet Winkelmann & Hillsboro DLO

No complaints or suggestions, a simple kudo for the DL renewal process at the Hillsboro DL Office in Hillsboro, Texas.

Lois Thomas

Lois Thomas was extremely helpful when I came in with a complicated problem. She was able to assist me fully while also helping out all of the other customers.

Ramiah Miles

Ramiah was helpful in finishing my paperwork, etc in the obtaining of my TX DL at the Lewisville office. She was extremely calm, friendly, unhurried, and had a great sense of humor.

Vincent Nguyen

I like to commend Vincent Nguyen, Houston Auto Shop Supervisor, Fleet Operations for his exceptional customer service on Thursday 04/22/2021 after he set me up for an appointment on Tuesd

Brenda Porterie

I would like to pay Brenda Porterie a compliment. She made the experience of renewing my license a pleasant one. She was courteous, professional and friendly.