Public Feedback

Paris DLO

I want to send out a KUDOS to the Paris DL office staff. I needed to assist my daughter with getting her permit. I didn't have an appointment.

Laura Paxton

Laura is magnificent, and her personality is incredible. She’s superb, and I’m so happy we were able to talk to her.

Buronica Pickens

I have been working on trying to straighten out my driver license for several years now.

Plano DLO

Two years ago, I wrote a strong complaint after waiting with my son-in-law for six hours in one of the “super centers”. I dreaded having to renew my license in person.

Patsy Quinn

Patsy made my whole experience! I have never had such a great experience at a DPS office before. She was friendly and professional.

Lori Puckett & Sulphur Springs DLO

What a great bunch of ladies! We walked in today without an appointment and they were so helpful and kind. Everyone we met was there to help us.

Aliaas Rahim

I would like to recognize the outstanding customer service of Aliaas Rahim at your S. Gessner Driver License Office. I renewed my driver license and was fortunate to have Ms.

Kathy Stallings

Ms. Stalling helped me to renew my driver license. She was professional and efficient as well as warm and friendly.

Wanda Gilbert

Wanda was so helpful when she worked with us to perform my daughter’s driver license test. She explained the process (we are new to Texas).

Jennifer Wood

 I have never had a more pleasant experience than when I visited the Rosenberg Mega Center. It was an absolute joy working with Jennifer!

Terran Williams

I would like to give thanks and say that I appreciate the job Terran did for him.

Rachel West

I visited the Cleburne DPS office and I had an exceptional experience with Ms. Rachel West.

Monique Watkins

Ms. Watkins is not only incredibly capable and efficient in what she does, but her positive attitude, approachability, attentiveness, and just over all vibe is fantastic.

Tya Washington

I had an appointment at the Plano DPS to renew my driver license. I went, expecting the worst.... long lines, long wait, and brisk employees. I could not have been more wrong!

Keith Wallace

I had a driving test this morning with Keith and I just wanted to take a moment to say thank you to him.

Debra Vahrenkamp & Janet Winkelmann

I wanted to inform you of the excellent work done by Janet and Debbie at the DPS Hillsboro office for not only me, but of every customer that came in while I was there.

Danique Tucker

I went to the Waco Driver License Office where Danique Tucker assisted in transferring my Louisiana permit to Texas.

Deshae Thornton

My son and I were assigned to Deshae Thornton at the Spring Mega Center and she was so nice and informative.

Lois Thomas

I visited the DPS office in Wallisville office with my daughter to get her permit.

Seth Thistle

Mr. Thistle was polite, accommodating, and helpful. He instructed me where to go and even escorted me to the counter where I was assigned to go.

Xia Tan

I wanted to let you know about the incredible experience I had while visiting your Carrollton Mega Center.

Brian Rodgers

Brian made what I dreaded so easy to get through. Brian was friendly, helpful, and personable.

Eloisa Rodriguez

She did an excellent job with me being a first timer, getting a Texas driver license. She made me feel comfortable and at ease with my anxiety during my test.

Crestina Rodriguez

I had recently set up an appointment with the Leon Valley Mega Center to get a new license, and typically every experience I’ve had going to the DMV/DLD it is a long and arduous process j

Monica Rodgers

Monica went out of her way to locate my passport online from a previous transaction. That saved me a trip home and back.