Drove out to the DPS office in Hempstead and everyone was extremely nice and cordial. The gentleman outside checking folks in for appointments had a great demeanor and was prompt with paperwork and the process.

This world is so filled with negativity and busyness that no one ever stops to see the good or thank others for the good in them. I am doing that right now.

What a delightful employee the DPS has in Detra Flakes! She helped me and my daughter while we were getting a first-time license.

We just returned from the Texas Department of Public Safety on Lamar, where my son got his driver license with Sabrina DeJesus.

They say customer service is non-existent or rare in our world. I guess I experienced rare with two employees at the Carrollton DL office. Robert Davis and Eric Evans assisted with renewing my license.

I would like to recognize your employee Frances Daniels. I came in to renew my license by appointment and Ms. Frances was so nice and patient. Her personality, knowledge, and customer service was A-1.

A quick note to recognize the new process for accessing the license renewal system with the confirmation #. By far the quickest in-and-out DPS license experience I’ve ever had.

I had my appointment at the Carrollton Mega Center, and I just wanted to let someone know that I had a wonderful experience, I was served quickly, and social distancing was planned and executed very well.

I visited the DPS to renew my driver license. Each employee was very friendly and helpful. Erica Barnes was very courteous and professional.

My previous audit was with Chip Burleson, who was an ease to work with which, in my experience, was not the common type of auditor personality I was accustom to dealing with in state audits.