Fingerprint/Crime Records Questions

September 21, 2020

1. Do I qualify for the alternative fingerprint process?

To accommodate those who reside outside of the state and are required to submit fingerprints, the department will provide the alternative fingerprint process for the following individuals residing outside of Texas: Alarm Monitor, Private Investigator, and Company Representative. In addition, any owner with 25% ownership in a company who resides outside of the state also qualifies for the alternative fingerprint process.

All other individuals must submit fingerprints electronically by following the fingerprinting instructions.

Individuals who qualify for the alternative fingerprint process must first submit an application. After the application has been submitted, contact RSD by phone at 512-424-7293 or by email to request a fingerprint packet. Once the application has been validated, the fingerprint packet along with detailed instructions will be mailed to individuals who meet the criteria for the alternative fingerprint process.

Any individual who resides in Texas must submit fingerprints electronically by following the fingerprinting instructions.

Note: Rolled ink fingerprints may only be taken at a law enforcement agency by an employee of that agency. The fee for this service will vary by law enforcement agency. The fee must be paid to the law enforcement agency. Processing ink-rolled fingerprints will require additional review and handling.

2. How do I schedule an appointment for electronic fingerprinting?

Information relating to electronic fingerprints may be found on this website at Fingerprinting Instructions.

3. What do I do if an electronic fingerprinting appointment cannot be scheduled within three business days?

Please contact Fingerprint Applicant Services of Texas (FAST) for assistance.

4. How do I challenge the criminal history record contained in a Texas Record?

Please visit Criminal History Error Resolution for the procedures to challenge the criminal history record contained in a Texas Record.

5. How do I challenge the criminal history record contained in an FBI Record?

Please visit Challenge of an Identity History Summary for the procedures to challenge the criminal history record contained in an FBI Record.