Public Feedback

We had a bumpy process at your location. Thanks to Kesha Alexander’s caring attitude and willingness to help, my son got his license as it was scheduled initially.

Tony Bennett in the Georgetown Driver License office was awesome!

Just wanted to comment on my experience from my recent in-person driver license renewal at the Houston Gessner Mega Center.

I just completed my driver license renewal in person at the Denton office.

The staff at the Center office is awesome. They went above and beyond to help my granddaughter get her permit. Thank you again.

I visited the North Lamar DPS. Firstly, this was a super pleasant experience.

I just wanted to thank the Rockwall driver license office for a very pleasant experience. I made an appointment to renew my license and was in and out in 30 minutes.

I just wanted to comment on the good service I received. With the appointment system, everything is much more efficient and less chaotic. Sunil was very calm and pleasant.

Gina Langley is the type of person I would hire if I still owned businesses. She is professional, attentive, caring, kind, authentic and extremely quick minded.

I would like to thank everyone at the Georgetown Office on Westinghouse Road.

Appreciate that appointments are required to renew a driver license. All of your staff at the McAllen office were professional, courteous and displayed complete knowledge of my needs.

I want to thank Marla Peterson very much for having come to my apartment building to take my application for an identification card.

I would like to congratulate the team at the DL office in San Angelo for their professionalism and kindness in serving a new driver in Texas like myself.

When we have to go to the DPS, we dread it. My experience was awesome.

I had the pleasure of being assisted by LaRonda.

Just wanted to send a quick message to say Rebecca Trigo at your Alice office is doing an amazing job.

As you know how nerve racking it can be when you renew your license, I would like to commend Audrey for making this a very pleasant experience.

I think there is a misconception about state services and service associated with it. Hailey was amazing and professional. She followed up as she promised.

I was at the DPS office in Rosenberg office and had the pleasure of meeting Suzanne Runner.

I went to the Waco DPS recently for my son to get his driver license. When we walked through the door we were greeted enthusiastically by Stephanie Rodriguez.

I just wanted to take a moment and recognize Candace for her very professional customer service. Candace was very efficient at processing my application while also being very pleasant.

I can’t believe how helpful you have been Irene. I never in a million years would have expected the personal attention that you have shown me.

I'd like to give warmest praise and kudos to Ms. Linda from Garland Mega Center, Texas DPS. I had my DL renewal appointment and she was wonderful, very courteous, patient, and thorough.

I went this morning to renew my driver license at the McKinney Driver License office.

Joyce has made my day a good one after helping with getting my license back. First of all I didn’t have the required mail since it was past the thirty day mark.