This is just to let you know about an experience that I had at the DPS located on Scott Simpson in El Paso, Texas.

I would like to provide a positive compliment for Trooper J. Poerner. He issued me a citation and during my encounter, the trooper was very respectful, courteous, and objective.

Recently Mr. Roberson helped me with an issue concerning my handgun license renewal. Mr. Roberson was very helpful, customer friendly , and knowledgeable .

I was pulled over by Trooper Walters for an alleged traffic violation, which I have often encountered due to my lengthy commutes for work, but I was struck with his direct and calm profes

I cannot say enough great things about Alexis, she went above and beyond to explain the process and Texas protocols in such a respectful and professional way.

Tya works at the Plano location. She is a woman who made my day. The best customer service ever. I forgot my second form of ID, but she took time to explain and gave me time to get it.

This DPS employee was the kindest and most patient man I have ever come across for renewing my driver license.

It was refreshing to go to the Lewisville Driver License Office. They were nice, efficient and I had an all-around positive visit. Joshua Vania was the young man who helped me.

On June 22, my wife and I had the pleasure of interacting with Officer J. Uselding.

I visited the Plano office and met an employee that was really nice and she understood my situation, explained that I have to schedule online or come in the morning to see about walk-ins,