I brought my 92 year old dad to his appointment to renew his ID. The new online appointment and checking process without the huge crowd is wonderfully efficient.

Meeting Mr. Wallace was the highlight of my day. My husband and I went the DPS office without an appointment, but that’s another story and DPS made an exception and worked us in.

The Garland Mega Center was awesome!!!! They went above and beyond in every way. Angelica was amazing!!! Sense of humor, attentive and processed everything in a professional way.

I wanted to compliment the ladies and especially Debbie at the Hillsboro TX DPS.

Mandy replied to my open records request with speed that defied contextual expectations. Plus, she got me exactly what I requested without any hassle or issue.

Her patience and respect is to be commended. She made us feel welcomed and respected with a process that isn't always user-friendly to those of us not using it on a daily basis.

My wife was involved in an incident with two other motorists. When Trooper Robinson came across the scene, the two male motorists involved waived him off when he asked if they needed assistance.

I had to let you know how much I appreciate Darryl Roberson. I was lucky enough to speak to him today and wanted to express my gratitude for outstanding customer service.

I just wanted to take a moment to compliment Officer L. Porter.

I am writing to let you know that I brought my sons in to the Plano Driver License Office to get IDs.