DPS Limits Public Access to Buildings Due to COVID-19, Business Operations Still Remain Open

March 25, 2020

AUSTIN – In response to COVID-19, the Texas Department of Public Safety (DPS) is limiting public access to department facilities to protect the public and our employees, promote social distancing and do our part to stop the spread of COVID-19. Despite limited physical access to our buildings, DPS remains open for business and continues to provide essential services to Texans as our employees conduct operations remotely; therefore, the public should experience minimal impact from this temporary change.

The department encourages the public to contact us by phone or email, and utilize our online services when available. Resources for how to contact the department and the latest information surrounding our COVID-19 response can be found on our website at www.dps.texas.gov.


  • Driver License Services: Last week, DPS was directed to extend the expiration date of Texas identification cards (ID), driver licenses (DL), commercial DLs (CDL) and election identification certificates (EIC), as well as close DL offices. The temporary closure does not impact those seeking an initial CDL. Contact the DL team for CDL appointment information.

    With regard to the extension, this means that if your Texas DL/CDL/ID/EIC card expires on or after March 13, 2020, it falls under the period that encompasses the State of Disaster Declaration related to COVID-19 and will remain valid for 60 days after which time DPS issues public notice that the extension period for this disaster declaration has been lifted. Many Texans are eligible to conduct their DL transactions online. We encourage you to check your eligibility today. For more information about DL services and possible impacts related to COVID-19, view News Release.
  • Fingerprint Applicant Services of Texas (FAST): While many FAST locations remain open and continue to take appointments, some FAST locations are housed in facilities that have been closed by local authorities. Other than some site closures, the only other change to FAST location services in response to COVID-19 pertains to the location at 108 Denson Drive in Austin; this location previously accepted walk-ins and has transitioned to appointments only to help reduce the risk of spread of COVID-19 and meet social distancing requirements.
  • Regulatory Services: If an individual is applying for or renewing a License to Carry (LTC) permit or a Private Security License, DPS continues to operate our regulatory services as normal. However, it is important to note that some of the required components for these types of licenses come from the private sector (for example: FAST fingerprinting services, LTC training courses), which are outside of our control. If you have questions regarding these services, contact our Regulatory Services team.

For additional information related to DPS' response to COVID-19, visit our website.

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