2. Will I be notified if I am disqualified due to my background check?
Yes, a detailed letter will be sent to the applicant listing the reason(s) for denial. In addition, the employing company will receive a notification letter concerning the disqualified applicant. The letter sent to the company will not include any specific criminal history information.
3. Do I need to submit court documents if I have ever been arrested for a felony, Class A or Class B misdemeanor, when applying for an original individual license?
Yes. We will need such documents in order to verify the disposition of the case.
4. How will I know my license has been reinstated?
A letter of reinstatement will be sent to you and your employer. You can also check the status of an individual license by searching Texas Online Private Security (TOPS). This information is updated in real-time.