Section 4: Lost or Stolen Driver License/ID Card

November 18, 2020

1. What documents will I need to bring to the driver license office to replace my lost driver license or identification card?

You can find information on replacing your lost card by visiting our webpage on How to Replace your Driver License, Commercial Driver License or ID Card.

2. How much will it cost to get my driver license/ID card replaced?

It will cost $11 to get a duplicate driver license/ID card.

3. Can I order a replacement for my driver license/ID card online?

Yes. However, you will need to know your name, date of birth, most recent audit number and last four (4) digits of your social security number or be able to answer security questions to verify your identity, in order to login into the online system and order the duplicate driver license/ID card. For more information, please visit our webpage on How to Replace your Driver License, Commercial Driver License or ID Card.

4. I am a resident of Texas who is currently in another state and I have lost my driver license or identification card. What do I need to do to get it replaced?

Obtaining a replacement online is the simplest way to replace your lost driver license or identification card.  To determine if you have all of the necessary information to request a replacement online, visit our Driver License Renewal, Replacement or Change of Address webpage.  If you do not have the information needed to replace it online, complete an application for replacement by mail and submit it to us for processing. 

5. I have been a victim of identity theft. Is it possible to get a new driver license/ID card?

Please visit our Identity Theft Information Guide and How to Replace your Driver License, Commercial Driver License or ID Card webpage for information on what to do if you have become a victim of identity theft.

6. What do I do if my driver license or identification card has been stolen?

If your driver license or identification card has been stolen and used by someone else, you must file a police report. To replace your stolen card, follow the steps on replacing your card and bring a copy of your police report with you. The driver license office personnel will determine if it is necessary to issue a new number when reviewing your case.

Visit the Texas Attorney General's website for more information on fighting identity theft.

For more information on what to do if you have become a victim of identity theft, visit the Identity Theft Information Guide.

For more information on obtaining a new card, visit our webpage on How to Replace your Driver License, Commercial Driver License or ID Card. 

7. If I need to replace my license, do I have to go to a driver license office in the county that I reside in?

No. You can visit any driver license office in the state of Texas to obtain a replacement driver license or identification card.  You may also be eligible to obtain a replacement online.  For more information, visit our webpage on How to Replace your Driver License, Commercial Driver License or ID Card.  

8. I am not a resident of Texas. However, an officer took my license during a traffic stop in Texas and failed to return it. What should I do?

You can either contact the law enforcement agency in the city or county you were traveling through when the incident occurred, or you can contact the Department of Motor Vehicles in your home state for further information regarding license replacement.

9. I still cannot find the answer to my question, what do I do?

If you do not find the answer to your question listed here within our FAQs, you can always contact our Customer Service Center for assistance.