Public Feedback

I wish I remembered all of their names because they're all awesome! I have been to the office several times over the past year. I have two sons - 16 and 18 getting their licenses.

Thank you for taking the time and going above and beyond to make sure we did everything right. I’ve never worked with anyone at the State that was kinder or more generous with their time.

I would like to thank you for the wonderful experience that I had with your employee in the handgun regulatory department Diana #2414 she was very helpful and professional.

Rachelle was so helpful in the process of getting my son his driver license from permit, she explained everything to us and took her time. I really appreciate the customer service from her.

All the Ladies at Uvalde were amazing! The driving school sent out duplicate certificate numbers and they got it all taken care of so we didn’t have to make another hour long drive back.

I visited the Cameron Driver License office and was assisted by Mrs. Judy. I just wanted to submit a compliment for her and the office.

We recently visited the Gainesville Driver License Office and just wanted to say how much we appreciated how friendly Jan was and how patient she was with us while trying to get some information sort

I renewed my driver license at the Saturn Road office in Garland, it was very organized, very efficient, and very helpful. Very clean. I was assisted by Keith.

I have always felt the DPS gets a bad rap all across the country. They have to deal with so many personalities. The person ahead was a grump and I felt bad for the initial screener.

Travis at the Denton Driver License Office is by far the friendliest, most patient DPS employee I have ever worked with.

I just wanted to write and let you know that Natalija and everyone else at your Georgetown Driver License Office was amazing!

I brought my son in to get his permit and Jessica Williams at the Lewisville office was amazing!

I came into the Plano DPS on Parker Rd today to get my name changed on my driver license.

Melissa was very polite, professional and very helpful. When I arrived she greeted me and other customers that arrived. She helped and guided me through the paperwork that was required.

I just wanted to let you know that I had a very nice experience when renewing my DL. I messed up and scheduled my appointment at the commercial DL building.

I would like to say the measures and precautions during my appointment were awesome. I had been nervous days before, just because I did not know how it would be. It made me feel safe and comfortable.

Emally assisted me in renewing my license. She was very friendly as well as professional as she guided me through the process. I appreciated her patience and helpfulness.

I would like to compliment the staff of the South Austin Driver License Office, particularly Linda Grumbles, for a positive experience in renewing my license.

Just wanted to express my satisfaction with the appointment I had. Although the scheduling date was months out the execution was perfect. I had zero wait time upon arrival and Ms. Helms was so friendly and efficient.

Christy Kester was a pleasure to work with in getting my license renewed. I dreaded having to go to DPS, but she actually made the process enjoyable. Having an appointment made the process seem a lot more organized.

I was a bit nervous about going to the DPS office during COVID. I went to the Garland Mega Center and everything was very easy. The appointment system worked perfectly, and getting in and out was a breeze.

I renewed my license at the Lewisville Driver License office.

I was at the San Angelo branch to acquire a new Texas driver license. Lucero assisted me and my transaction was super smooth and without hassle. She was courteous and was very professional in responding to my needs.

I just had the most pleasant experience renewing my driver license that I have ever had and I'm 66.

This was my first trip to the Spring Mega Center. The time I spent there was much quicker than I thought it was going to be. I do want to give a big compliment to the staff I dealt with and especially Stella.