Public Feedback

Thaddeaus Lamb

I had a spectacular visit to the Killeen DL office where I was assisted by Thaddeaus. He was quick, professional and had my DL renewal/address change completed before I knew it.

Kenesha Helms

I was at the driver license office in Rockwall. Kenesha Helms assisted us and she was OUTSTANDING. We were there to get my 88 year old dad a Texas ID.

Janet Fullbright

Janet did such an amazing job helping my mother and I get through the process of getting our licenses switched over. She was friendly and informative.

Trooper Justin Obeda

I would like to give a compliment to State Trooper Obeda! He change my flat tire today, in the rain. I know it wasn’t a fun job, but he still ended it with a smile.

Melissa Noeller & Garland Mega Center

Just wanted to drop you a note to let you know how pleased I am with the Garland Mega Center! Nice facility, but I really love the appointments.

New Braunfels DLO

I want to let you know what a phenomenal job the staff at the New Braunfels office is doing.

Trooper Cody McGaha

I was stopped for speeding in Cottle Co. by Trooper McGaha. This officer provided me an explanation as to the reason why he stopped me.

Trooper Michael Mathes

I would like to make sure that Officer Mathes gets recognized for how professional and polite he was when pulling myself and my daughter over.

Miranda Maddox

I just wanted to send along a note of kudos. My daughter and I visited the Garland Mega Center DPS to get my daughter’s permit. Miranda assisted us.

John Lopez

John Lopez helped me for my license renewal. He was professional, helpful and very kind.

Jeremy Lara

I wanted to thank you for my experience I had with Jeremy. Going to DPS is never fun, and from past experience, employees are not willing to go out of their way.

Gina Langley

I just wanted to take a second to give my praise to Gina Langley.

Padmavati Kulkarni

What a great experience!! I have been to lots of driver license offices over my years of driving, but this one was the best. I always dread it but this was so well managed.

Lata Koirala

Ms. Koirala is the example par excellence of Texas friendship, hospitality and kindness.

Jeremy Ketchersid & Carrollton Mega Center

My 89 year old veteran father renewed his driver license at the Carrollton Mega Center. Jeremy and all of the workers were very kind, courteous and helpful.

Elizabeth Brown

I went to DPS to get some help for my 87 year old mother who was needing to renew her driver license.

Rose Contreras

I wanted to just send a short note giving credit to one of your employees at the New Braunfels DPS location.

Corporal Jesse Chavana

I would like to compliment an officer who has helped me and my wife when we were locked out of our vehicle. Thankfully, Trooper Chavana was right down the road from us.

Haven Cain

I was helped by Haven Cain during my visit. I would like to start by saying that this is the most pleasant experience I have had at a DPS. This is mostly in part to Ms. Cain.

Lee Cagle & Anthony Graham

I am expressing my gratitude for the excellent and patient service I received at the S. Austin Driver License Office.

Erica Brown

I just wanted to take a minute to express my gratitude and appreciation for the professionalism, patience, understanding, and humor that Erica Brown displayed during my visit to the Kille

Tanina Blair

This is to let you know that I had a pleasant experience with Tanina B. at the South Gessner driver license office.

Rebecca Garcia & Levelland DLO

I wanted to take this opportunity to thank the staff at the Levelland DPS office for their help with a homeless gentleman that has been living outside our church and is trying to get thin

Charlotte Acton

I went in to get my license renewed. I had already been by several times prior to the pandemic and was running out of time. Things were hectic and she just put me at ease.