Public Feedback

Months ago, I went to Bryan Driver License Office and Olga Martinez treat me with respect and kindness. I really appreciate her treatment and help.

Michelle greeted us with a great smile made everything move smoothly made sure we were comfortable the whole time kindhearted and genuine and the best customer service I have ever encount

I just moved here from Cincinnati, OH and I was nervous about the DL transfer process. Sherry Lozano was the unlucky one, who got me.

I was on the phone for 40 minutes and really frustrated. When Virginia got on the phone, she put everything right.

I renewed my driver license this morning at the Levelland Texas office. I was treated with the upmost professionalism.

My husband and I moved to Texas about a year ago. We went to get my husband's Texas license at the DPS office in Mt. Pleasant.

I came in to get a new driver license, as I was from out of state.

I showed up at this location without an appointment, didn't know I had to have one to proceed.

I wanted to let you know how appreciative I am with the care I received from Ms. Barbara. It was a welcome change of pace from all the other times I have spoken to customer service.

Amy was so extremely helpful, and she made the process of everything great.

Alice did a phenomenal job. She answered all their questions and emailed the customer an extended temp. We are very thankful for that since he was already worn out and expired.

I just wanted to say that Julia Flores from the Texas Department of Public Safety in Kingsville was super nice and friendly.

Great customer service from Natalie while working in Brownsville Texas. Very positive and informative and works with a 24 hour smile!!

Hello, I wanted to compliment Milton Easington for the great service he gave me when I renewed my driver license.

I had the pleasure of working with Jaslyn Drones at the Rockwall DPS. She was friendly, knowledgeable, and overall, I had a wonderful experience.

Melissa was very helpful and patient with me. She explained to me everything I need to do and emailed me the information as well.

The whole ordeal of getting a DL renewal is stressful enough especially during these trying times (Covid). Mrs. Dillard was VERY kind and helpful, patient with my questions.

I wanted to take a second to express my gratitude to all the employees that helped me during my driver license renewal. I renewed my license at the Denton DL office.

I just wanted to write to tell you how much I appreciated the staff at the Denton office at 820 N Loop 288.

This young lady was wonderful. Very pleasant, knows her job and did it very well. I happy I had her to help with my transferring my Colorado license to Texas. Very, Very smart and nice.

Ms. DeJesus was very helpful in assisting me during my driver license renewal process. She was very efficient as well as courteous and kind.

I had such a smooth visit. The customer service is impeccable and the organization with Covid is just so amazing. I felt safe and at ease with the entire process.

I just want to let you know that your employee, Trish Davilla, is extremely polite and helpful.

I would just like to say that everyone I dealt with at the Dallas South Mega Center was awesome.

 I visited Brady Office, to get an address change. I was having difficulty with the internet and was told your Brady office took walk ins.