Public Feedback

Amy Johnson

Amy was super friendly and very helpful. I had visited the vision part counter and she was very friendly and accommodating.

Hillsboro DLO

I want to let you know how wonderful the Hillsboro office is. My daughter took her driving test. The instructor was amazing!!!!

Roderick Hardeman

Rod was very helpful and deserved a Gold Star. He made things very simple and not complicated. I thought I had a lot more to take care of and was happy I did not.

Sally Griffith

Sally helped me so much when I did not receive my renewed license in the mail.

Kenneth Ott

This email is to send Kudos for Kenneth Ott. I was in to change my last name on my driver license due to being recently married.

Aliaas Rahim

I would like to recognize the outstanding customer service of Aliaas Rahim at your S. Gessner Driver License Office. I renewed my driver license and was fortunate to have Ms.

Lori Puckett & Sulphur Springs DLO

What a great bunch of ladies! We walked in today without an appointment and they were so helpful and kind. Everyone we met was there to help us.

Patsy Quinn

Patsy made my whole experience! I have never had such a great experience at a DPS office before. She was friendly and professional.

Plano DLO

Two years ago, I wrote a strong complaint after waiting with my son-in-law for six hours in one of the “super centers”. I dreaded having to renew my license in person.

Buronica Pickens

I have been working on trying to straighten out my driver license for several years now.

Laura Paxton

Laura is magnificent, and her personality is incredible. She’s superb, and I’m so happy we were able to talk to her.

Paris DLO

I want to send out a KUDOS to the Paris DL office staff. I needed to assist my daughter with getting her permit. I didn't have an appointment.

Pampa DLO

The ladies that I worked with were very professional and caring about the issue that I was having problems with.

Chris Orise & Stephanie Warren

Thank you so much to Stephanie and Chris at the Flower Mound Office on Canyon Falls Dr. The care and attention they gave to my daughter was above and beyond our expectations.

Anita Nurse

You guys have a gem there in Anita. If she is an example of the employees you have, there is nothing to worry about.

Jennifer Nadeau

I had the pleasure of applying for a first-time Texas driver license at the 1600 W Loop DL Office in San Angelo.

Zinthia Munoz

I brought my 91 year old mother into the Garland, Tx location on I-30 to get a new ID. After all the paperwork was completed, we went to Zinthia's window for her to complete the process.

Mount Pleasant DLO

I wanted to inform you all, the ladies at the Mount Pleasant DPS site are extremely wonderful ladies! From the lady who attended us at the door, to Ms. Denise at the counter!

Virginia Lewis

I was on the phone for 40 minutes and really frustrated. When Virginia got on the phone, she put everything right.

Amy Johnson

Amy was so extremely helpful, and she made the process of everything great.

Barbara Jones

I wanted to let you know how appreciative I am with the care I received from Ms. Barbara. It was a welcome change of pace from all the other times I have spoken to customer service.

Varinder Kaur

I showed up at this location without an appointment, didn't know I had to have one to proceed.

Gina Langley

I came in to get a new driver license, as I was from out of state.

Margie Larzelere

My husband and I moved to Texas about a year ago. We went to get my husband's Texas license at the DPS office in Mt. Pleasant.

Levelland DLO

I renewed my driver license this morning at the Levelland Texas office. I was treated with the upmost professionalism.