Public Feedback

Just wanted to let you know how much I appreciated the cheerful kindness and efficiency of the DPS office in Texas City. I had to renew my driver license.

Thanks to the Bryan DPS office for their professional help in acquiring the correct process in obtaining a Class A. The manager and staff are very professional in their Job and helpful.

I just want to thank your employee Deidra who was doing excellent work and very helpful during my recent visit to Carrollton Mega Center.

My mother was surrendering her driver license for an ID card as well as changing her address to mine as she now resides with me and my husband.

I just wanted to share an extremely positive experience at the 6121 North Lamar driver license office.

After my license expired during the shutdown I was needing to renew, but couldn’t online. Making an appointment made it so much easier! I checked in online in my car and had no wait at all!

I am an 85 year old lady who was really worried about how I could renew my driver license since I can't do it by mail, I came across the website today on another hope that there may be another way I can get my renewal

The appointment system is fantastic, it worked well. Robert gave me excellent service obtaining my driver license. Please continue the appointment online service.

She was the sweetest instructor and I couldn’t have asked for anybody better!!

All of the employees at the DL office in Amarillo were very kind and professional. Chad took care of me at the last step of paperwork, picture taking and eye exam and did an excellent job.

I just wanted to compliment Mary. She’s efficient, knowledgeable and goes above and beyond to help. I’ve had the pleasure of her assistance twice now.

When I got my license renewed Rynesha assisted me. She was very kind, nice, patience and knowledgeable. She answered all my many questions with no problem.

This employee went above and beyond in her aid to me. I came into DPS distraught and crying. This pandemic has taken a toll on me emotionally and financially. Mariela Pedraza took time with me.

My wife and I visited the DPS License facility in Plano. It was a very pleasant experience. The staff there are very professional and efficient.

I wanted to recognize a vastly improved process and experience at the Plano Driver License Office.

I just wanted to comment on the San Angelo Driver License office. Everyone was so friendly and patient during my appointment. I know it is a stressful time and everything just flowed so nicely.

I went to renew my license at the driver license office in Lubbock. The process was very smooth and quick. I had a 1:30 appointment and arrived about 1:20.

Wanted to say thank you for making my appointment to receive my first Texas driver license a very pleasant experience. I'm new to Texas having recently moved here from California.

Latisha was very informative and very pleasant. She made mine and my daughter’s appointment to the DPS very pleasant. Our levels of anxiety were high.

I wanted to take a minute to praise Erica Barnes. This employee went above and beyond to help my son obtain his driving permit.

My daughter and I were at the McKinney Driver License Office for my daughter’s drive test. She was well-prepared, but understandably nervous. Thankfully we were in the kind and caring hands of Harlon!

Just a note to brag about the organized, efficient and accurate work that your team showed me. It was a pleasure.

My husband and I had the most pleasant experience with Alexus. She was calm and understanding while we gathered and emailed her some missing documents.

I would like to thank Mario and Rosa in the New Braunfels Driver License office for making my daughter’s driving test very relaxed and a positive experience during a challenging time.

I was really stressed out about getting my new license. I'm from California and Vantrice was so calm and relaxed. Very pleasant to speak to and she knew what she was doing, it didn't take long at all!