Public Feedback

Elva helped me with my change of address problem, and the employee in the foyer who brought people in for their appointments were kind, gracious, and professional.

I was at Houston Mega Center for renewal my driver license and the service I have got from Sirena was above and beyond. I would like you to in courage Sirena to keep up with her outstanding service.

I went to the Gessner Driver License office to renew my expired license. I felt very comfortable with the Covid Virus precautions taken and the whole experience was very pleasant!

Mayra is such a pleasure to work with! Her smile and beautiful demeanor calmed me down after dealing with so many issues in obtaining my Texas DL.

Debbie and the entire staff at the Hillsboro went above and beyond in assisting me through the CDL driving appointment process.

I just wanted to take a brief minute to praise one of your associates, LaRonda, at the Plano Driver License Office. LaRonda was very polite, professional, and extremely personable.

I am well satisfied with the worker Lisa Moreno. I had made a mistake with my appointment at the DPS and she helped me out to get on the right track.

I moved to Houston and thanks to Covid, getting a license has been a challenge. Rachel Bowling was a light in the storm.

We are writing to express our gratitude for the exceptional service we received from one of your employees.

Calvin was an absolute doll and very polite! He was patient, kind and he laughed at all my corny lines! Well done, Calvin!

I wanted to thank Tiesha Averiett-Jackson for her patience, understanding and kindness. She made the process seamless and overall a positive experience.

We were at the New Braunfels office to get my daughter’s driver license. I have to tell you it was by far the best experience I have ever had at a DPS office.

Her patience and respect is to be commended. She made us feel welcomed and respected with a process that isn't always user-friendly to those of us not using it on a daily basis.

I just moved to Texas and with all the extra rules with Covid it has been difficult to make an appointment.

Just wanted to say thank you to Anika, she and everyone at your Carrollton facility did an amazing job when I went to get my license renewed.

Stephanie responded to my concerns multiple times concerning the learner license program for both of my children.

I'm sure you always get lots of negative comments, but I just wanted to say what a great experience my husband and I had getting our driver license renewed.

My experience at the Garland Mega center was very good from start to finish. All of the employees I came in contact with were friendly and helpful. My wait time was minimal.

I am writing to let you know that I brought my sons in to the Plano Driver License Office to get IDs.

I brought my 92 year old dad to his appointment to renew his ID. The new online appointment and checking process without the huge crowd is wonderfully efficient.

Meeting Mr. Wallace was the highlight of my day. My husband and I went the DPS office without an appointment, but that’s another story and DPS made an exception and worked us in.

I wanted to compliment the ladies and especially Debbie at the Hillsboro TX DPS.

I came into the Georgetown office to transfer my license from FL to TX and had the pleasure of working with Jazzmine. She had a great attitude, and was upbeat and courteous.

The Garland Mega Center was awesome!!!! They went above and beyond in every way. Angelica was amazing!!! Sense of humor, attentive and processed everything in a professional way.

I just wanted to write and let you know that Natalija and everyone else at your Georgetown Driver License Office was amazing!