Public Feedback

Leah Harris

Leah did a wonderful job…been working on my issue since out of prison and have been given the runaround. She really took care of me.

Michael Harry

Very helpful, explained everything so that my grandson and I understood everything. Patient and pleasant working with us.

Kenesha Helms

I am so grateful to Kenesha Helms at the Rockwall office. I accidentally canceled my daughter’s appointment to get her license.

Michelle Hernandez

I just arrived in Texas about three months ago. My first visit to the New Braunfels Driver License was a great experience. I was there and once again and they were excellence.

Ebony Hill

I never write comments or feedback, but this is well-deserved. I was assisted by Miss Ebony H. And she was such a pleasure. Exemplar customer service and I can tell she’s a team player.

Hillsboro DLO

I made an appointment at the Hillsboro DPS to get a first time Texas driver license. I came in on a Friday and had everything I needed except for a second proof of residency document.

Brandi Holden

Brandi works in the Hamilton office and she was so very helpful to my son and me. After, Covid and so many things taken away from these teenagers, she made this a special day for my son.

Michelle Holloway

Michelle is a great CSR, she treated me so kindly. The whole call was her making sure I knew exactly what I needed to know. I just wanted you’ll to know you did a good thing hiring her.

Ira Hughes

Ira provided excellent customer service when I came in to apply for my Texas ID. He was kind and patient, thorough and efficient.

Hurst DLO

Everyone at the office was so very helpful and friendly and didn't hesitate to help me, or anyone, who came into the office. I recommend this office to everyone!

Kelli Hynes & Kelli Ward

After trying the DPS website to get an appointment without success I stopped by the DPS office in Port Lavaca. Both employees were very helpful explaining the new document requirement.

Sidney Jackson

I am so thankful for his help. He has the patience to listen to my concerns. We got disconnected, and I didn’t expect him to call me back, but he did.

Maria Foster

We were pleased to meet this lady while talking my daughter to get her permit. She had lots of patience.

Max Cox

Mr. Cox was very patient and very polite. He helped me get a replacement drivers license.

Courtney Brooks & Olivia Page

I went to the DPS office at 6121 North Lamar for my appointment to renew my driver License. Olivia welcomed me at the front door. Ms.

Julia Flores

Just a quick note to say thank you for the fine service performed by Julia Flores at the Kingsville DPS License Office.

Terry LaBorde

I was very impressed with the overall experience of renewing my driver license at the North Lamar location.

Lake Worth DLO

Thank you to the crew at the Lake Worth DPS office for their excellent service.

Marivelle Rivera

I went to the DPS in Monahans for the first time to transfer my ID to Texas. I had a very pleasant experience (amazing compared to California).

Michelle Marin

Michelle was in training with a supervisor. We were her second customer. She was very patient and helpful with my mother.

Jeanette Vinod

I just wanted to say thank you for the fantastic service Jeanette and the staff of Plano DPS went above and beyond to provide.

Michael Thombs

I was at the S. Gessner Rd. office to renew my driver license when I realize that I had forgot my credit card and I had no money on me at the window. Mr.

Danique Tucker

I just wanted to give a shoot out to Danique Tucker for making me feel at ease with switching my CDL B from Oregon to Texas.

Eric Evans

Mr. Evans is an excellent employee. He put me at ease the minute I sat down in front of him. He answered all of my questions and solved my problem.

Sandra Fingerle

We were at the McKinney DPS office for my grandson's driver license exam. We had been waiting for this day for over a year as the COVID caused multiple delays.