Public Feedback

I would just like to say that everyone I dealt with at the Dallas South Mega Center was awesome.

I just want to let you know that your employee, Trish Davilla, is extremely polite and helpful.

I had such a smooth visit. The customer service is impeccable and the organization with Covid is just so amazing. I felt safe and at ease with the entire process.

Ms. DeJesus was very helpful in assisting me during my driver license renewal process. She was very efficient as well as courteous and kind.

This young lady was wonderful. Very pleasant, knows her job and did it very well. I happy I had her to help with my transferring my Colorado license to Texas. Very, Very smart and nice.

I just wanted to write to tell you how much I appreciated the staff at the Denton office at 820 N Loop 288.

I wanted to take a second to express my gratitude to all the employees that helped me during my driver license renewal. I renewed my license at the Denton DL office.

The whole ordeal of getting a DL renewal is stressful enough especially during these trying times (Covid). Mrs. Dillard was VERY kind and helpful, patient with my questions.

Melissa was very helpful and patient with me. She explained to me everything I need to do and emailed me the information as well.

I had the pleasure of working with Jaslyn Drones at the Rockwall DPS. She was friendly, knowledgeable, and overall, I had a wonderful experience.

Hello, I wanted to compliment Milton Easington for the great service he gave me when I renewed my driver license.

Great customer service from Natalie while working in Brownsville Texas. Very positive and informative and works with a 24 hour smile!!

I just wanted to say that Julia Flores from the Texas Department of Public Safety in Kingsville was super nice and friendly.

Brandi works in the Hamilton office and she was so very helpful to my son and me. After, Covid and so many things taken away from these teenagers, she made this a special day for my son.

Leah did a wonderful job…been working on my issue since out of prison and have been given the runaround. She really took care of me.

Very helpful, explained everything so that my grandson and I understood everything. Patient and pleasant working with us.

I am so grateful to Kenesha Helms at the Rockwall office. I accidentally canceled my daughter’s appointment to get her license.

I just arrived in Texas about three months ago. My first visit to the New Braunfels Driver License was a great experience. I was there and once again and they were excellence.

I never write comments or feedback, but this is well-deserved. I was assisted by Miss Ebony H. And she was such a pleasure. Exemplar customer service and I can tell she’s a team player.

I made an appointment at the Hillsboro DPS to get a first time Texas driver license. I came in on a Friday and had everything I needed except for a second proof of residency document.

Everyone at the office was so very helpful and friendly and didn't hesitate to help me, or anyone, who came into the office. I recommend this office to everyone!

We were pleased to meet this lady while talking my daughter to get her permit. She had lots of patience.

I am so thankful for his help. He has the patience to listen to my concerns. We got disconnected, and I didn’t expect him to call me back, but he did.

After trying the DPS website to get an appointment without success I stopped by the DPS office in Port Lavaca. Both employees were very helpful explaining the new document requirement.

Jennifer was so nice, I was joking around, and she took it well. I wanted to make sure she got five stars. She was wonderful, very pleasant, and let me know what I needed to do.