Public Feedback

Patrina Johnson

Patrina was wonderful, very nice and super helpful. Thank you so much.

Cynthia Korenek

I had to take my mom in for a Texas ID. Cindy was very polite and understanding of my mom. My mom is legally blind and in the beginning stage of Alzheimer. I feel like Cindy went out of her way to make my mom smile.

Olivia Marquez & Andrews DLO

Olivia was very nice and helpful in a very quick amount of time. The Andrews office has been through a lot of changes and they are doing great. Much needed praise for our Andrews crew. Thank you!

Marie Molloy & South Austin DLO

Everyone was super nice and helpful. I didn't have all of the correct paperwork the first time I arrived to transfer my Illinois license to a Texas one.

Marife Nielsen

I had to make a trip in to renew my license. There was a nice young lady as I entered the building to ask what I was coming in for.

Amalia Sauceda

I went to renew my driver license. Amalia was not only fast, but was very nice and had knowledge of what she was doing.

Sandra Simmons & Wichita Falls DLO

My commendation is directed to the entire office staff at the Wichita Falls office. Sandra and the whole office managed to get me in and out in 22 minutes total, with courtesy, kindness and good humor.

Pat Taylor

I can't put into words how helpful Pat was. She truly knew how to make sure I could get what I needed.

Patti Teafatiller

Patti was very professional, informative, pleasant and efficient as she processed my driver license renewal application. She is an outstanding DPS employee!

Raymond Trejo

Allow me to advise you of the exemplary service I received, not only today, but all the other times I have called and have been lucky enough to have spoken to one of your finest employees. Mr.

Travis Watson

Travis came through the line of people making sure everyone had the proper paperwork. He was kind and humorous.

Naeemah Williams

Naeemah assisted my 15 year old son when we were getting his permit. We were a bit unorganized, but Naeemah was very patient with us.

Jennifer Wood

I had a positive experience at the Columbus Driver license office. I checked in at 9:26 AM and was back in my car by 10:14 AM.

John Alba

My visit to renew my driver license was one of the best customer service experiences I have ever had. John was truly polite and accurate.

Trooper William Allday

I was recently pulled over by one of your officers for speeding. As most people, I was very scared when I was pulled over.

Carie Babasa

My interaction with Carie was by far the best experience, very professional and compassionate, her service was beyond great. She kept a smile and answered every question asked.

Trooper Ross Bates

I want to express my gratitude to Trooper Bates for showing such compassion and understanding to a grieving couple that he pulled over for a recent traffic stop on the highway.

Mary Borrego

Mary assisted me renewing my driver license. It was after 6 pm, she was still very patient with visitors. When it was my turn, she handled my case efficiently.

Judy Brunson

I appreciate the smiling and pleasant professionalism from Judy. I left the Mega Center with a bounce in my step and a smile on my face.

Cornesia Bundley

I renewed my driver license at the Spring Mega Center and Cornesia provided phenomenal service. She was personable, professional and efficient. The overall process at this center was great!

Clarence Caldwell

Clarence was to me customer service at its very best. The customer before me was what I would call a difficult case. I could hear him as I waited.

Larunda Calloway

I was helped by Larunda, she was kind, funny, friendly and very helpful. She went out of her way to help me. I very much appreciated her kind, helpful approach. She was great.

Alyssa Cavazos

I recently went in to get a replacement drivers license. I suffer from severe social anxiety and large crowds. Alyssa took excellent care of me. She was fast and efficient.