I had to make a trip in to renew my license. There was a nice young lady as I entered the building to ask what I was coming in for. She let me know what I would need to have to get my renewal done and directed me in the right direction. I went and filled out the appropriate paperwork and waited for my number to be called. Once I was called I was assisted by Marife. She was very professional and friendly. We even had a little giggle when she was taking my photo for my new license. I would like to thank Ms. Nielsen for being so prompt and courteous.