Public Feedback

I want to compliment each of you for the prompt handling of the situation with my License To Carry application.

I wanted to apprise you of an incident involving Trooper Joseph E. Hernandez. As my daughter and I were driving back from a business trip, we had a flat tire about 10 miles out of Falfurrias.

The appointment system is fantastic, it worked well. Robert gave me excellent service obtaining my driver license. Please continue the appointment online service.

I wanted to thank you for stopping by last week and checking on us. I also want to say on behalf of my staff thank you restroom refresh here in Temple.

Trooper Litvin pulled me over for speeding in Parker County on July 1st. I write to tell you that my wife and I, along with my mother-in-law, were very impressed with his professionalism.

I was pulled over last week by Trooper Martinez who showed so much genuine care and concern for my safety, that it stuck with me and still affects how I think of the police and DPS. Just wanted to make sure that R.

She was the sweetest instructor and I couldn’t have asked for anybody better!!

All of the employees at the DL office in Amarillo were very kind and professional. Chad took care of me at the last step of paperwork, picture taking and eye exam and did an excellent job.

I just wanted to compliment Mary. She’s efficient, knowledgeable and goes above and beyond to help. I’ve had the pleasure of her assistance twice now.

Usually I would not be inclined to write a nice email about being pulled over for speeding!

When I got my license renewed Rynesha assisted me. She was very kind, nice, patience and knowledgeable. She answered all my many questions with no problem.

This employee went above and beyond in her aid to me. I came into DPS distraught and crying. This pandemic has taken a toll on me emotionally and financially. Mariela Pedraza took time with me.

My wife and I visited the DPS License facility in Plano. It was a very pleasant experience. The staff there are very professional and efficient.

I wanted to recognize a vastly improved process and experience at the Plano Driver License Office.

I just want to tell you thank you for the kind of professional service you provide. It is really appreciated.

I just wanted to comment on the San Angelo Driver License office. Everyone was so friendly and patient during my appointment. I know it is a stressful time and everything just flowed so nicely.

Officer Bob Shields was dispatched to help my mother and I with a flat tire. He was so friendly, polite and personable as he worked in the hot sun to change our tire.

I went to renew my license at the driver license office in Lubbock. The process was very smooth and quick. I had a 1:30 appointment and arrived about 1:20.

My wife and I were traveling through Texas and while approaching a construction area we had a blowout.

Wanted to say thank you for making my appointment to receive my first Texas driver license a very pleasant experience. I'm new to Texas having recently moved here from California.

Latisha was very informative and very pleasant. She made mine and my daughter’s appointment to the DPS very pleasant. Our levels of anxiety were high.

I just wanted to send a “Big Thank you!” to officer Williams for being such a professional, polite and courteous person.

I'd like to thank Officer Wilson for her generosity as well as her kindness during a traffic stop. She was very professional as well as kind when I explained to her that I was having a bad.

You need to be aware of a DPS officer who went above and beyond the call of duty on July 11th, Palo Pinto Co. His name is Wil Windham, from Region 1.

I was driving to work and about 30 minutes out, it began to rain heavily and at some point something got stuck underneath my car and I veered off the road.