Public Feedback

I just want to take a minute in a very busy day to brag on someone. Cheryl Cox has been a tremendous help to me in the SOR.

I would like someone to know how well your staff is taking care of business at the DPS in Cleburne. The people that took care of me were outstanding. Not only professional, but caring.

Patricia was amazing!!!!! She was very polite, professional, and very helpful and she got me in and out as quickly as possible. It was a very nice experience going to the Jacksonville office to renew my license.

I had an appointment at the Corpus Christi location and I would like to commend Isis for her service. She went out of her way to assist me in renewing my license.

Rachel was awesome!!! My son was there for his driving test. She was so helpful and knowledgeable with everything. Most importantly she was kind.

I had an appointment to renew my driver license at the Dacoma location. I got there a bit early. We lined up outside according to socially distance marks that had been placed. I got in a bit early and was out early.

First of all I would like to thank all the staff who work at Houston North Mega Center for the work they do every day.

Sunil was very polite, knowledgeable, helpful and efficient. Also, the Houston North Mega Center was very organized and followed high standards of hygiene and sanitization. Congratulations.

I just wanted to let you know that Jeremy did a great job and made it quite an enjoyable experience. The new appointment system worked great. It took me 25 minutes to get in and out.

John was very informative and friendly which made the experience go well. I was surprised and impressed with entire process. Nice work providing a public service in the time of Covid.

I would like to provide some positive feedback on my experience today at the Austin North Driver license office. Everyone in the office was very pleasant and provided helpful instruction with great customer service.

Ariana was very quick and diligent in processing my paperwork. She was patient with helping me with my fingerprints and with my questions. She held a pleasant conversation while continuing to work.

I recently visited the DPS office in Columbus to get my daughter her permit to drive. Angela was greeting people outside and checking them in. She was very friendly and professional.

Great attitude and help at Texas City DPS Department. I went through the process of changing my license from one state to another.

I just wanted to email and say that I was very impressed with how things were being managed in Rockwall!

Just a quick note to share my comments regarding my experience with your customer service team at your offices in San Angelo.

I renewed my license at the San Angelo office. I would like to compliment this location and staff regarding my visit. The process was quick. Many steps were in place for safety, but very well streamlined.

Just wanted to let you know how much I appreciated the cheerful kindness and efficiency of the DPS office in Texas City. I had to renew my driver license.

My daughter was having a difficult time getting her fingerprints turned in so she could start nursing school at Blinn.

Thanks to the Bryan DPS office for their professional help in acquiring the correct process in obtaining a Class A. The manager and staff are very professional in their Job and helpful.

I just want to thank your employee Deidra who was doing excellent work and very helpful during my recent visit to Carrollton Mega Center.

My mother was surrendering her driver license for an ID card as well as changing her address to mine as she now resides with me and my husband.

I just wanted to share an extremely positive experience at the 6121 North Lamar driver license office.

After my license expired during the shutdown I was needing to renew, but couldn’t online. Making an appointment made it so much easier! I checked in online in my car and had no wait at all!

I am an 85 year old lady who was really worried about how I could renew my driver license since I can't do it by mail, I came across the website today on another hope that there may be another way I can get my renewal