Public Feedback

I would give this whole Plano office a 10 for customer service and caring if I could. They made it easy for us, namely my husband that has cognitive issues and me.

I just wanted to take the time to rave about my recent experience at the Garland Mega Center, where I renewed my driver license.

Just wanted to reach out and personally compliment Amanda Serna on making my appointment quick and easy!

I wanted to let management know that Mary Smith brings a positive energy to the workplace that is unmatched! I had the pleasure of being assisted by her and it was truly delightful.

I went in to get my license renewed at the Texarkana DPS office and it was a great experience. Everyone was very nice and helpful. Thanks.

I had an appointment to renew my license. I conveniently checked in by cell phone a few minutes early and was greeted at the door by a friendly employee.

I wanted to take a moments to say thank you to all the men and women that work at the Texas Department of Public Safety, Carrollton Mega Center.

I visited the Waco DPS Office to obtain my Texas Driver License as a new resident. Danique Tucker handled my application. She did a professional job and was warm and welcoming.

Trooper Alonzo went above and beyond regular duty to make sure one of my drivers for Timco Logistics was protected and safe after a medical issue.

I just wanted to send a note thanking Trooper Amador for her service to our area and keeping Texas roads safe!

I went to the Plano Office to get my license renewed. I had an appointment and the entire process was seamless; from checking in up front, to waiting (which there was no wait), through to the very end.

My husband and I came in to get our out of state license at the Georgetown location with Tony Bennett. He was incredibly nice, patient, and helpful.

Going to DPS has always been like pulling teeth, long lines, crowds and folks that were not real sharp.

I had the pleasure of visiting the Dacoma Driver License Office. Frankly, I was dreading going to have my license renew to the new image with the star.

I just want to let you know that Ernest gave my son and myself exceptional customer service and answered all our questions. Ernest really went beyond to make our visit enjoyable never experienced that at DPS before.

I went to the DPS to change my address. In reality, I needed a learners permit, but could not find this option online.

I wanted to make the time to compliment one of your officers, State Trooper L. Gabler. During my visit thru Texas this week, I was (rightfully) stopped by Trooper Gabler.

I got my DL renewed and I just wanted to heap as much praise as I could on the entire staff at the location at 12220 S. Gessner, 77071. The line was nonexistent due to the efficiency of the staff.

I drove into Corpus Christi to renew my driver license. Rodona’s professional, friendly and courteous attitude made renewing my license so easy. She had me back on the road home in no time.

Officer Herd was polite and didn’t make me feel like I was going to receive a traffic violation or ticket. I wasn’t paying attention to the speed limit.

On October 25, 2020, my wife was in an accident in Lubbock. Officer King pulled me over for speeding in Crosby County. When I explained the situation, she had understanding and was sympathetic.

My experience was very pleasant. Staff was professional and appeared to be in good spirits.

I am writing to show appreciation and acknowledgement to the level of professionalism and genuine kindness shown during a traffic stop.

I went to the DPS location in Garland Texas. The process went very smoothly, thanks to the work of your employee Sherryl.

I visited the McKinney DPS location to renew my license. I just wanted to compliment all of the employees that I interacted with.