Public Feedback

Darryl Banks

Our family was at the DPS for renewal of licenses for me and my wife along with new application for our three daughters. In the entire time we spent with Mr.

Renee Medina

I went to get my license renewed yesterday at the Hearne DPS office. I was immediately impressed with the patience and kindness of the two women employees working there.

Jordan Blixt

Jordan answered every single one of my questions with detail. I give her service five stars! In fact, she is one of the best I’ve had in a long time.

LaTonya Hattley

I am 90 years old. I have worked in supervision all my life, and I want to commend the young lady helping me. She listened to me.

Janessa Mills

Your girl Janessa is a miracle worker. You are very fortunate to have her. She is outstanding and went above and beyond. I wanted you to know that.

Elizabeth Brown

She was extremely amazing. Very informative in every explanation she provided with a cause and effect reasoning.

Lawn Ya Hodge

I don’t have enough adjectives to express how pleased I am with Ms. Hodge’s service; she was very thorough, knowledgeable, patient, and calm.

Anita Nurse

Absolutely remarkable! I am in San Francisco and lost my wallet and could not get into the system. Anita was great and alleviated my frustration. I wanted to give her five stars!

Canton DLO

I had the best experience at the Canton DPS station yesterday. I got there at 4:30 and did not realize I had to have an appointment.

Ira Hughes

I just wanted to give my compliments to Ira Hughes at the Lewisville office. I had an expired out of state license and had to start the whole process over again. I was very stressed.

Wendi Patrolia

Wendi was very customer service oriented. She helped me set up another appointment. She did her job RIGHT! Wendi was superb.

D'Andrea Collins

D'Andrea Collins was VERY nice, congenial, smiled behind her mask and giggled when I made a funny comment.

Tammy James-Mitchell

I am a 79-year-old Vietnam veteran. Have seen much. I want to thank the DPS for the kindness and professional way I was serviced by Ms. Mitchell.

Plano DLO

I was just in the Plano Driver License Office on Parker Road to renew my license. Thank you for offering scheduled appointment times.

Dawnell Dayton

I have been very stressed about my driver license, and after talking to Dawnell, I was relieved. Dawnell was the candle to my birthday cake.

Barbara Jones

Barbara was so nice and went out of her way to help. I couldn’t ask for better customer service.

Aliaas Rahim

Aliaas Rahim was extremely personable and funny. My process to renew my license was so smooth. This

Juanita Deleon

I have had nothing but good experiences with Mrs. Deleon anytime that I have dealt with her for years now and even throughout my children getting to the age of driving.

Jeremy Ketchersid

From entering the door, to the clerk window for processing, the process and experience was very professional and pleasant. All employees were friendly and helpful.

Jessica Richard & Houston Southeast

This compliment is for Jessica Richard and your entire team at 10810 Galveston RD in Houston office. I had an 8:00 am appt and was completely done at 8:10 am.

Shelly Dominick

I just wanted to say that my experience with Shelly Dominick at the Baytown location was the best customer service I have ever experienced at a DPS.

Trooper Robert Laferney

While out with my wife and children, we were pulled over by Officer Laferney. I care about what my kids see in a DPS officer or any law enforcement representative.

Corporal Mario Sierra

I was stopped by DPS Officer Sierra and let me just say how much I appreciate his kindness.

Nasim Ahmed

My son and I had an appointment for his permit at the Carrollton Mega Center.