I was involved in a pretty moderate motor vehicle collision on Jan 8. I am an emergency physician and I only add this to let you know I am no stranger to police.

My husband realized that he didn’t have the correct documentation for becoming a Texas resident. The staff was more than willing to let us figure it out and get back in line. Ken was so kind and courteous to us both.

I want you to know this young man was very nice and polite! Words cannot express my favorable impression of this officer, I cannot believe your training taught him all of that.

Everything went really well, even the waiting time was reasonable. Amanda performed really professionally and friendly. I am very impressed and fully satisfied with your service.

The personnel were exceptional from the receptionist to the friendly and knowledgeable lady named Prescilla Sanchez that took care of what was needed to renew my license.

We received compassion and professionalism during our visit. My husband is disabled and being a caregiver can be somewhat overwhelming at times. I was a little frustrated that day.

I want to give kudos to the Big Spring Office. Misty was quick, efficient, polite and very patient as I searched for missing documents that was required.

While having lunch today in Lubbock, I was able to speak with these two State Troopers for a few minutes. They were very approachable, gracious, and respectful.

I scheduled a time for my renewal at the Gessner location. I arrived about 10 minutes before my scheduled time. The check in was a very efficient process.

You know sometimes it’s scary getting pulled over by a state trooper. Today I was pulled over and I was scared but the officer who pulled me over was a sweet and compassionate officer.