If you were not able to locate the information you were looking for in our Frequently Asked Questions, and need assistance with another question or topic, email our Customer Service Center. Due to the number of customer contacts we receive, please allow four to five working days to receive a response.
To better assist you, please tell us about your request by providing as much information as possible. If you do not complete all of the fields, your request may not be processed.
| Name: (As it appears on License/ID) if applicable |
Enter Full Name |
| Date of Birth: (mm/dd/yyyy) |
Enter Date of Birth mm/dd/yyyy format. |
| TX DL or ID Number: eight digits if applicable |
Enter TX DL/ID number |
| Email Address: | Enter email You must enter an email address. |
| Current Mailing Address: | Enter your physical address |
| Current Mailing City: | Enter your physical city |
| Current Mailing State: | Select . . . . .AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming Select State |
| Current Mailing Zip: | Enter your physical zip Enter 5 digit zipcode |
| Phone: (xxx-xxx-xxxx) |
Enter Phone Number Enter a valid phone number |
| Questions: Please provide your current physical address along with as much information as possible. | |
A value is required |
Please enter the letters you see into the box below
Additional Contact Information
If you cannot email us, then you may call our Customer Service Center. Please be advised, due to the very high volume of calls we receive, you may have an extended wait-time of up to 20 minutes. Our telephone recording is lengthy; however it is necessary to assist us in categorizing your call so you can be directed to the appropriate service area.
Our Customer Service Center hours are Monday through Friday 7 a.m. to 5:30 p.m, with the exception of holidays. The best time to contact us for faster service is on Fridays or between 7 a.m. to 8 a.m. daily.
Customer Service Center telephone number: 512-424-2600.
