AUSTIN – The Texas Department of Public Safety (DPS) is cancelling all driver license appointments for Wednesday, Sept. 6, 2023, due to the ongoing upgrade of the driver license system. The upgrade is impacting all driver license services including renewing or replacing a driver license or identification card, obtaining a driver record and verifying eligibility. This is impacting offices across the state, as well as online services.
Customers are being notified of the cancellation through the email or phone number used when creating their appointment. Again, all appointments for Wednesday, Sept. 6, 2023, are now cancelled at all driver license offices statewide.
Department personnel continue working to fix an issue which is related to the driver license system upgrade which began over the Labor Day weekend.
We apologize for the inconvenience.
### (HQ 2023-050)