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Failure to Appear/Failure to Pay Program

Under the Failure to Appear / Failure to Pay Program, the Department may deny the renewal of a driver license if you have failed to appear for a citation or failed to satisfy a judgment ordering the payment of a fine. Your driver license may be denied renewal until the reported citations or violations are cleared and reported by the court(s) to the Department.

Contact the Court

You must contact the court directly to:

  1. Confirm the amount of the fines, costs, and fees owed,
  2. Verify a court appearance is not required, or
  3. Request a trial to contest the charges or establish payment.

If a violation has been reported to DPS by more than one court then you must contact each reporting court.

To obtain court information, check the status of all reported offenses or for a list of frequently asked questions, visit Failure to Appear or contact Omnibase Services 1-800-686-0570.

Driver Records

It takes three to five business days to update a driver record from the date the information is reported to the Department by the court. All court-reported offenses must be cleared before a driver record will reflect that you are in compliance. You are eligible to drive again or renew your driver license once your are in compliance.

Driver Eligibility Status

Your driver eligibility status will change from "ineligible" to "eligible" on the License Eligibility website once all documents have been processed and fees have been paid.