Failure to Appear/Failure to Pay Program

September 15, 2020


Under the Failure to Appear / Failure to Pay Program, the Department may deny the renewal of a driver license if you have failed to appear for a citation or failed to satisfy a judgment ordering the payment of a fine. Your driver license may be denied renewal until the reported citations or violations are cleared and reported by the court(s) to the Department.

Contact the Court

You must contact the court directly to:

  1. Confirm the amount of the fines, costs, and fees owed;
  2. Verify a court appearance is not required; or
  3. Request a trial to contest the charges or establish payment.

If a violation has been reported to DPS by more than one court, then you must contact each reporting court.

To obtain court information, check the status of all reported offenses, or for a list of frequently asked questions, visit Failure to Appear or contact Omnibase Services at 1-800-686-0570.

Driver Records

It takes three to five business days to update a driver record from the date the information is reported to the Department by the court. All court-reported offenses must be cleared before a driver record will reflect that you are in compliance. You are eligible to drive again or renew your driver license once you are in compliance.

Driver Eligibility Status

To check the status of your driver license or to determine if you are eligible for reinstatement, visit the License Eligibility webpage. This page will provide you with information on what you will need to reinstate your driver license or driving privilege, including any fees you may owe. Once all compliance items have been processed and your mandatory suspension period has ended, your driver eligibility status will be updated to reflect "eligible."

For more information on suspensions and reinstatement fees, please visit the Frequently Asked Questions webpage or download the Driver License Enforcement Actions chart for a complete list of driver license suspensions and revocations.