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The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers.

Representatives are available to assist you Monday through Friday from 7 a.m. to 6 p.m., by phone, email or by completing the form below.

Notice: On September 15, 2026, Capitol Access Pass (CAP) and Handgun Licensing (LTC) complaints, hearing requests, and document uploads will be handled by our new RSD Connect System. You will be automatically redirected to RSD Connect when choosing to submit a complaint, request a hearing, or submit documents.

Note: All required fields are identified by an asterisk ( * )

Contact Form

Program Selected:  Private Security
Please select from the following:
Your Contact Information
Your Address
If your questions concern renewals or applications that you have submitted, please provide the following information so that we can review your record:
Your Questions / Comments
Note: Any special characters will be removed when the form is submitted

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