The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers.

Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below.

Complaint reporting assists Texas DPS Regulatory Services Division in identifying regulated individuals and businesses that may be operating in a manner inconsistent with the conditions of their licensure and in providing corrective measures through compliance and enforcement services.

Note: All required fields are identified by an asterisk ( * )

Complaint Form

Program Selected:  Handgun Licensing

Your Information
Your Address
Regulated Individual or Business associated with the complaint

Your complaint

5000 characters remaining

  • Click 'Submit' to submit your Complaint
  • Click 'Add Documents' to add your documents to your Complaint
  • Click 'Cancel' to return to the main Contact Us page without submitting your Complaint
  • Click 'Reset Form' to clear all of the information on this Form

Cancel Reset Form
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