Public Feedback

I came in to get my motorcycle license added to my Driver License, and from the time I went to her window to the time I left it all went smooth.

Myrta Cortez assisted me with renewing my license. She did an awesome job, was fast and kind.

During my visit I encountered three members of your staff that provided exceptional customer service. I encountered courteous interactions while getting my paperwork issues resolved.

My husband, my daughter and I were the last appointments of the day. Kippie, Eloisa, and Marivelle were so helpful and nice as we all needed to update our addresses on our driver licenses.

I went in person to renew my DL at the Paris location. It was quick and efficient, best I’ve seen. Staff were helpful and professional.

Just want to send a very appreciative thank you to Mo Falahola, employee at the Austin North Driver License Office. She was very patient, helpful, and knowledgeable.

LaTonya at our Denton location was great. I was lucky enough to have Ms LaTonya at the counter. She was very knowledgeable, and even told early morning jokes with me.

Yvette helped both my husband and myself with our new Texas driver license appointments.

Elizabeth helped myself and my wife to get a new license in Texas after having one in Florida for many years. She explained the process and made it almost painless.

I just wanted to commend everyone that I dealt with at the Huntsville Driver License Office on SH 75.

I wanted to give an extra big thank you to Christy Kester at the Mega Center in Carrollton. I was there for my road test and she was setting me up for that test.

I received superior service from John at the Garland Mega Center.

I’m writing about Lisa Wolfe and Gina Langley. Wow! These employees place a very high value on customer service and do a great job answering questions and guiding people through the process.

I just wanted to show some deep appreciation for Mary Winslett & DeeAnn Matoska!!

Lana at the Georgetown DPS helped us transfer our licenses from out of state. She was absolutely superb.

I just renewed my driver license at the Plano office. I came prepared to be here a while. I was in and out in less than 30 min! I would like to complement Ted.

I want to say how helpful Ms. Trevino was.

I would like to take time to thank Miss LaRonda at the Plano Driver License Office. She has done a fantastic job and provided great service.

Thank you for coming out to Leakey and providing training on CJIS. It was extremely helpful and I was able to get my questions answered. Learned a lot, too, about the entire process.

I wanted to personally thank you for passing my request along to Darryl Roberson last month. He promptly called me and explained the situation such that I could upload the missing document.

My sister in law and I were at the DPS the other day changing her driver license from Florida to Texas. I just wanted to let you know that the worker helping us was very kind and friendly.

My 16 year old daughter has been studying and practicing driving diligently for most of this year.

I was at the Austin Northwest DLO with an appointment to get my first Texas driver license as a new transplant from Illinois.

I just wanted to let you know that your employee Charlotte is amazing! We had some complications the first time because of a document and other things.

I visited the Gessner Drive location this afternoon for a Texas driver license since we just moved from Virginia. I was very impressed with Judy and would like to recognize her.